Zumo 595LM Not Recognized MacBook Pro M1 Max?
 

Hi, I've had my Zumo 595LM since it came out and been using Garmin Express & Basecamp. Now, neither one is recognized on my new Apple MacBook Pro M1 Max OS Monterey.
I'm up to date in Monterey version 12.3, Garmin Express version 7.11.1.0 and Basecamp version 4.8.12 (4.8.12) The 595LM has software version 4.60
When plugged into any of my MacBook Pro USB-C ports, the 595LM only turns on and charges. Everything worked on my late 2016 MacBook Pro for over 5 years. Yes, I'm using the same oem Garmin cable and have tried many others.
Since it doesn't show as a volume, I checked my Security & Privacy Settings in System Preferences and all items for Garmin we're checked (see below). In addition, I re-downloaded Garmin Express. During the installation steps under License it showed a 403 Forbidden error for English (see below). Never saw that before. English is my choice of language.
I tried everything mentioned in the following 2 links; Nothing helped. Any help would be sincerely appreciated. I'd like to add, I'm sure it's Garmin's software...... especially due to others having this same issue. I'm just hoping that someone here has found some type of workaround. Any help would be sincerely appreciated. Thank You. Ray

http://https://support.garmin.com/en...devicenotfound

http://https://support.garmin.com/en...devicenotfound

Hard to believe I'm the only one with this problem............

There doesn't seem to be much Garmin knowledge here :-( I have managed to start a conversation with Garmin's helpdesk, but it is very slow, and you seem to be talking to 'bots to begin with.
Can you get another laptop to recognize it?

Use an USB 2.0 Hub to connect your Garmin to your Mac.
Under System Preferences/Security & Privacy allow "Full Disk Access" for Garmin Software.

Normally USB 3.0 and everything above is backward compatible but in case with Garmin devices it doesn`t work satisfactory. I don`t if its a Mac or Garmin Problem but with a USB 2.0 Hub it works.

Another thought:

Maybe your Zumo has a problem with the mass storage modus. Garmin does not implement it to all devices by default!

You can check this by plugging off the cable from the Mac and turning off your Zumo.

Then you restart your Mac and you connect your Zumo to Mac. If your Zumo starts then, mass storage should work on it. Which is necessary for the computer to recognize your device. To test this case with a USB 2.0 hub it will be better to use an actice hub to avoid a power problem!

Hi Ray

A lot of the apps out there have yet to be recompiled for Apple Silicon, and what happens at the moment is that when MacOS encounters apps built using Intel binaries, it uses Rosetta emulation to translate it to M1 binary. Every well-behaved application that doesn't use virtualisation runs on Apple Silicon.

So my first thought is that this is a Garmin issue, which is concerning to me as unless it gets fixed I won't be upgrading to an Apple Silicon Macbook. However there are suggestions this might be a cabling issue.

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Over the years I've found a good source of info for everything Garmin is the USGSer site, this is one thread that might be of interest.

To explore further, this is a link to the group of various GPS subforums on UKGSer. From here click on 'search forum' to search just these sub forums and see what you can find with 'M1' or other search arguments.

I am really concerned about this for my own upgrade plans and should be grateful if you would please update the thread if you find a solution.

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I dislike Garmin Basecamp with a vengeance, and I've continued to run Garmin Mapsource which of course isn't available for the Mac. So for the last ten years I've been using Parallels Desktop to provide a virtual Windows XP on the Mac to run Mapsource as a window on the Mac. Hoping this continues to be a viable solution for Apple Silicon Macs.

https://www.parallels.com/products/desktop/resources/

Install Windows on a Mac with Apple M1 chip
https://kb.parallels.com/125375/

Unfortunately that’s not filled me with confidence. Some other apps I occasionally run need XP, not Windows 10 or 11.

I read about some "experiments" to use XP on a M1. Some showed a running OS but there is no proof given that your apps will work properly. Most people who tried this used Quemu/UTM or crossover.

Quemo/UTM https://www.qemu.org/ & https://github.com/utmapp/UTM or both as an app: https://mac.getutm.app/
Crossover https://www.codeweavers.com/crossover/

Sorry for the delay..... Unfortunately, Garmin's helpdesk has been nothing but a waste of time simply due to their blanket answers and excuses for improper cables, settings, etc.. I tried my older and new data cables including Garmins oem cable. I.M.O. and after a lot of research, I believe the problem is Garmin's Intel based software. I "didn't" have any issues with connection/communication with my 2016 (Intel) MacBook Pro. Garmin's software is Intel based which doesn't communicate with Apple's Silicon.
I do understand that Apple's Silicon architecture is somewhat new. Yes, there needs to be updated software made available from other manufacturer's as well. My problem along with many other's is that Garmin won't even state if they're even working on updating their software to include Apple Silicon. Instead of being honest, they opted to throw every excuse they can in regards to why us new Apple M1 Mac owner's are having problems; Incorrect cords, improper settings, the need of having to use powered hubs..... Just to name a few. Great advice if you're on an Intel based computer but, this isn't the case.
Bottom line, Garmin would rather "TRY" to BS all of us...... than give us the truth of their current inadequacies.
I don't know anyone that has a new M1 Mac in regards to giving it a try. I will report back if I ever get up and running "if" Garmin comes up with new software. Thanks for the help, appreciate it.

Sorry for the delay.... System Preferences/ Security & Privacy is one of the first things I checked. I tred both "Full Disk Access" and "Files and Folders" neither one helped.
I don't have any USB hubs due to never needing one. I'll try to find someone that has one to give it a try. Did you try your USB 2.0 hub on a M1 Mac? If so, could you please give me the name of the hub? Thanks for your help, appreciate it.

Sorry for the delay.... I did try the MTP Settings a whle back in which the ZUMO 595LM has three different choices. I tried all three, unfortunately this didn't help. Thanks for the help, appreciate it.

Attachment 25902

Sorry for the delay.... I totally agree with everything you stated. Thanks for including those links..... I share the same opinion along with many others that it is Garmins Intel based software. I haven't tried a hub yet due to never owning one. I have purchased a few new high quality data cables along with trying my older ones but unfortunately, they didn't help. (Also, see post #10 above)
After reading through some of those links you posted, it appears that a few people have had some luck with their Nav V's.
I wouldn't let Garmin steer me away from upgrading to the new M1 MacBook Pro. I've been using Garmin GPS's for well over 20 years with 14 of those years using Microsoft Windows. MapSource was totally awesome and worked pretty much flawlessly back then with my 276c GPS. My problems began when I went to Mac in 2016 but, "only" with Garmin.
Your statement; "I dislike Garmin Basecamp with a vengeance" I couldn't agree with you more. I never used Parallels before but, this may be the answer in order to get my $$ out of my 595LM.
I.M.O., Basecamp is like a giant step backwards (like dialup) in comparison to MapSource, now with the new M1, it's even worse. I've had my new M1 MacBook Pro since Christmas and LOVE it in every way. I haven't had one issue with it other than Garmins Intel based software.
I will report back here if I get this resolved with or without Garmin. Thanks again for all your input and the links, appreciate it.

Parallels may be the only solution to get my $$ out of my 595LM......

I did connect different kinds of old hardware (navigation, camera, scanner, portable hdd, dvd-rom, e-book reader, e-piano, synthesizer) to an M1 by using a USB 2.0 hub.

Reason for a USB problem imho could be that signal polling method on USB 2.0 is only one way. Means either it can send or receive data; called half duplex. At USB 3.0 it sends and recieves data simultaneously ; called full duplex.

This together with modern hard- and buggy software act as a trouble maker. My macbook pro (Mid2012) USB problems occcoured first with upgrading from mojave to catalina (32bit to 64bit).

From my experience I got certain problems when using old hardware connected via a USB 3.0 hub to an M1.
Maybe a reason could be the cableling which is a 4 wires with USB 2.0 and a 9 wires with USB 3.0. Also there is a difference with the power which on USB 2.0 is up to 500mA against a up to 900mA with USB 3.0. I really don`t know but thats why I came to idea to avoid this by using an active USB 2.0 hub (active to give me the safety that connected devices will receive the right amount of needed power). Also by using a USB 2.0 hub I force the computer driver only to use 2.0 protocoll.

I use my old LogiLink UA0085 hub and a chinese noname charger supplying 5V/2A to it. For connecting to the USB-C on the M1, I use an adapter USB 3.2 Typ C auf USB 3.0. (It doesn`t matter that the adapter is a 3.0 Version because the hub only delivers 2.0 signaling!) Due to fact that the hub only uses an USB Type B port, I use its original cable and a hitch inbetween to connected to the type C cable. Yes, a wired setup but I have a lot old computer stuff lying around to experiment with.

https://www.amazon.de/LogiLink-4-Por.../dp/B003ECC6O4
https://www.amazon.de/CableCreation-.../dp/B0194WSKOM
https://www.amazon.de/deleyCON-Adapt...s%2C103&sr=1-3

Ask your windows friends for a 2.0 hub; I am sure somebody will have an old one. As I said an active hub will be better to avoid power problems. Garmin devides need a certain amount of power to start and to connect!
And imho your are right: Garmins support and update policy is a shame and absolutely pain in the ass.

hth

Thank you for your great explanation along with the links! I do have those type of adapters but, not the hub. I am a Prime member and may go ahead and order the hub off of Amazon. If it doesn't work, I'll return it. That USB 3.0 adapter with an angled end is the type I used with my 2016 MacBook Pro but, without a hub which always worked flawlessly.
I'm not having any problems loading and/or updating Garmin Express and BaseCamp on this new M1. The problem is totally due to the connection to the 595LM. As soon as I connect it to the M1, it turns on and charges as if it was in a wall charger or if you was using it in the field. No Data signal at all, if there was it would show the unit with a cord connected to a computer icon.
I did purchase a new direct USB-C to Micro USB data cable this past week (below) which unfortunately, didn't work. I'll get a 2.0 hub somewhere and give it a try. Hopefully that will solve the problem. Thanks again, I sincerely appreciate your help.

https://www.amazon.com/gp/product/B0...0?ie=UTF8&th=1

Sorry I didn`t recognize your above answer earlier!

MTP isn`t and was never supported by Mac OS. Android smart phone users e.g. need a 3rd party software to import/export files from their phone to Mac and vice versa.

For this reason and why a quick google check showed me a notice that your Garmin device connects via MTP to Windows Computers, I think its better to try on Mac with the Mass Storage option.

If you need MTP for anything you can install OpenMTP 3.0
https://openmtp.ganeshrvel.com/
There are some others softwares available for this but you have to pay.

Maybe this is another hint in your case?

Thanks for the help.... My settings on the 595LM has always been on MTP Auto Detect. I did try the other two but, continued not to connect. Thanks again, appreciate it.

SOLVED!! First, a huge THANK YOU to everyone here for all your time in helping me get this resolved!
My son-in-law gave me the following Dynex USB 2.0 hub along with the power adapter. This along with a USB-C to Mini-B Belkin cord and the oem Garmin cord did the trick. I did tests with the power adapter with and without it which worked either way. I'll probably just use the power from the MacBook Pro M1 making it one less cord to plug in.
This particular hub has been discontinued but, there are a few of these on eBay (link below) with one being new. I would say any 2.0 hub will do the trick just as long as it has 480Mbps for data.
I'm extremely happy with this getting me up and going but, I still feel the same about Garmin. They really need to get their act together and catch up with today's technology when it comes to Mac's. Even the newer units for example; Zumo XT and GarminDrive units as listed here are giving people fits;
https://support.garmin.com/en-US/?fa...396pKQK5vAeKD8
And Here:
https://support.garmin.com/en-US/?fa...uA3Fs1M7aSrGF7

Although not on that list, my 595LM is and has been checked on MTP Auto Detect sine day one. I did try the others with all three not being recognized during tests "without" this old 2.0 USB hub.
Anyway, I whined enough about Garmin.......
Once again, Thank You to everyone here for your help!! I sincerely appreciate it more than you'll ever know. I'm sure this thread will help others that found themselves in the same jam as I was. :thumbup1: :clap:

Dynex 4 Port USB 2.0 Hub DX-4P2H
https://www.ebay.com/sch/i.html?_fro...8785_&device=c

Belkin F2CU034bt06-BLK 2.0 USB-C to Mini-B Cable
https://www.belkin.com/au/cables/cha...c/p/p-f2cu034/