The truth about BMW Rider Equipment - and it´s not good!
In 3 words: piece of crap!
The Santiago suits (we got 2!) started desintagrating within weeks of buying them. We got them for our 1 year tour of South America, forking out nearly 2 grand as we expected quality!
Some seams are so badly done that they are coming apart. Especially the lining of the jackets and trousers where many of the seams are coming apart. It makes you wonder what would happen if we were to come off the bike! How effective will the body armour be as it is fixed to the lining. Will it hold? Some zips have broken and most are getting stuck! A real pain in the a*re!
Whatever you do, DO not buy them! They appear to be designed for posing around Box Hill on your shiney, barely used 1200GS on a sunny Sunday afternoon and not for "adventure travelling" as they are marketed. The response from BMW customer services: they will examine them at our return in the UK!!!! Not much use out here.
Savannah boots: Allegedly Gore-tex lined! They take so much water every time it rains (and we are having a lot of rain in Brazil/argentina!) that my left foot is totally soaked within minutes.
And don't expect BMW worlwide cover to do anythng for you. Lots of words but when it comes to action - forget it! Typical big company, they can´t deal with anything that is outside the normal rule book. Computer says no!
Response on the boots: buy a new pair in Porto Alegre (for about 500 pounds thanks to import tax) while a committee takes few weeks to decide if my boots are faulty. No doubt I would never see my 500 quid again after having been already robbed blind by the Porto Alegre dealership (I will put details on this in Workshops forum!)
In summary; unless you are Ewan McGregor and Charlie Boorman traveling around with a TV crew don`t expect BMW to do anything to replace faulty equipment! SHAME ON YOU BMW!!!! I put them in my Hall of Shame on my website!
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