I dealt with them in my basic French. But I'd expect the younger staff to be well-educated and to have some English.
They were all obliging and professional - from the security man at the gate to the head honcho and his aides. The storage charges were calculated accurately. To mention a discount would have felt insulting.
A letter for the customs at my port of exit was written up as I waited - in the head honcho's office, on a Friday afternoon.
The warehouse is just that - with a sturdy metal door and a bolt and padlock. I doubt that any local scally would choose it to burgle, risking the wrath of the authorities.
There were many other vehicles in thw warehouse too. Some for a very long time judging by the layer of dust.
Personally I wouldn't be worried about the security of the vehcle. Maybe concerned that they may need to move it to get another car out. But if your battery is disconnected...
I found this address on the MA customs site but that's not the location I recall. I'd say the location is closer to here. No streetview availble to check. Any taxi driver should find it for you.
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