another followup to my eTrex saga - To recap the first one malfunctioned from the start but it was replaced by a store (REI) for free, and the second one slowly failed in multiple ways until it was completely dead. All this while bikng around North/South America
To their credit Garmin have fixed the unit free of charge - including fedexing back to me in South America. This was unprompted - they offered this when I contacted them again after the unit died.
They replaced "front and rear case, keypad, lens, display, and clickstick cover." Several parts had fallen off the board and they replaced either the board or those parts (their grammer wasn't clear, but I guess the whole board was replaced). Essentially I receieved a new unit back. and they even transferred over my maps, waypoints and routes. excellent service.
Lance Wiggs
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