I had been using my Quest for 6 months when it started having reception problems. By playing with the antenna I found that if it was held halfway between the normal notch settings in the antenna hinge it would receive. I used duct tape to hold it in position until we got home. I then called Garmin and they quickly fixed it under warranty. Somehow the contact in the antenna hinge had worn and would not keep the antenna in contact with the GPS. Garmin put the unit into a new case and now it works as good as new. I wonder if this may be a weak spot in its design? I have now bought a Touratech locking mount that has a support for the antenna, the plastic RAM mount we used before that did not. I hope to prevent it from happening again as well as raising its security while on the bike.
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