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26 Apr 2008
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Help Please For A Zumo 550
Hi
I wonder if someone could give some advice, i seem to have lost the base map with the detail etc for the zumo............ dont ask i was trying to be cleaver and do something and now deleted the basemap............ So can someone please point me in the right direction as to where i get this from!
I also cant zoom out to more than 300km so its all a nightmare, i need to go back to a sort of factory restore but not sure what or where to go too??
All help apprecaited............. not my zumo and been trying to work out how to use it and now i am in a bit of a mess!!
Thank you
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26 Apr 2008
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Location: London and Granada Altiplano
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If nobody can help, try here: ZumoForums
Tim
__________________
"For sheer delight there is nothing like altitude; it gives one the thrill of adventure
and enlarges the world in which you live," Irving Mather (1892-1966)
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26 Apr 2008
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Hi
Thanks i have posted on Zumo forum in fact unfortuantly that is why i have the problem as i was trying to do something from there but it all seems quiet now i have asked the question......... i am sure somebody somewhere can help......................
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26 Apr 2008
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Join Date: Dec 2003
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The Zumo 550 comes with a DVD with all the mapping which was on your Zumo. Can't you re-install it from there? I'm sure you can, but I don't know exactly how and wouldn't like to give advice which may cause you further problems. However, Garmin are quite good at helping people with their problems. I suggest you contact them, you can find their contact number on their website.
Have you actually deleted it? or have you just clicked something which is stopping it from reading the map?
I'll dig out my own Zumo and see if there's something you might have clicked. What were you trying to do when you lost the maps?
Jim
Quote:
Originally Posted by Fiona
Hi
Thanks i have posted on Zumo forum in fact unfortuantly that is why i have the problem as i was trying to do something from there but it all seems quiet now i have asked the question......... i am sure somebody somewhere can help......................
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26 Apr 2008
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Join Date: Dec 2003
Location: Falkirk, Scotland
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OK I've had a quick look at my Zumo.
Try this
Start the Zumo and when you get the screen which says "where to" and "view map" Look at the bottom right hand corner of the screen. Click on the small spanner icon.
This will bring up a page of icons. At the top left hand corner you should see an icon which says Map. Click this. On the next screen you should see at the bottom centre of the screen a box which says "map Info" Click this
This opens up a page and shows which maps you have installed. Make sure the City Navigator Europe 2008 is ticked.
If you've tried this I appologise 
Jim
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26 Apr 2008
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Hi
Ok well i was trying to update the basemap to routeable......... dont ask i know why did i do this!!!
The city navigator europe is still on the zumo but when you look at the map there is not the base map showing, it is just the route, sounds stragne i know but it is not the normal screen............
So i guess i can go back up............. i may have to try calling zumo!!
problem is not my zumo but my partners and i am now trying to get it back to normal without him knowing that currently there is something missing..........
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