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24 Feb 2015
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Very interesting, thanks for sharing. They even put out a news release on motorcycle shipping! What's new - Air Canada Cargo
I just sent them an email. I want to get a bike from Toronto or Montreal to South Africa. It doesn't appear Air Canada flies to South Africa directly according to a map on the website, but we'll see...
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24 Feb 2015
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Quote:
Originally Posted by Ride Far
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Note the 2nd post. They put that out February 18th, two days before the Toronto Motorcycle Show where I came across their info booth.
Quote:
Originally Posted by Ride Far
I just sent them an email. I want to get a bike from Toronto or Montreal to South Africa. It doesn't appear Air Canada flies to South Africa directly according to a map on the website, but we'll see...
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When you find out, please post their reply.
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24 Feb 2015
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Had a fast reply to my email. Air Canada doesn't fly to South Africa, so they're not interested. Would require transfer to a different carrier in Europe, as expected.
South Africa Airways does a Toronto-Munich-Johannesburg route, and I have a good quote of $1500 USD through a broker for that option, including bike crating.
I also asked the Air Canada rep if they had a list of destinations -- not exactly. Basically, "most of the major stations we fly into" ... handled on a case by case basis depending on available cargo space in an aircraft.
And they'll take bike shipments into Canada, of course -- good news for anyone wanting to get a bike to North America.
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24 Feb 2015
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Quote:
Originally Posted by Ride Far
I also asked the Air Canada rep if they had a list of destinations -- not exactly. Basically, "most of the major stations we fly into" ... handled on a case by case basis depending on available cargo space in an aircraft.
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They did have a list at the show. Unfortunately it was not a hand-out.
Available cargo space was always the case, even when I shipped with Air Canada through Kuehne & Nagel the first two times. It is why I always dropped the motorcycle off some 4 or 5 days prior to my flight and I always wanted it to go out a day or two before so that I am not waiting for it to get to the AC cargo facility even though they are right at the airport.
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24 Feb 2015
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__________________
Dave
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24 Feb 2015
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Just so all are aware. This program will be a trail for the whole of 2015, to virtually all their wide-body jet locations world wide, any direction. I even got them to guarantee my return price over a year later in 2016 from any of their destinations in Europe (London, Paris, Venice, Rome). They also offer insurance for shipping at $3/$1000 value and this includes all accessories and contents in the panniers as long as they are left open and manifested for customers both ways.
Yes you can also fly out from any of their destinations as long as you arrive in Canada for the same discounted amounts. Prices do vary depending of location obviously.
If you want to speak with their rep in person, they will have a booth at the HU meeting in Ontario in June where you can book as well within 30 day window.
__________________
The less one knows about bikes, the more one loves Harleys!
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24 Feb 2015
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Quote:
Originally Posted by Walkabout
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Yes, I noticed that later.
I'm not on here very often since all I tour is Europe and after 20 straight years of doing so, chances are any new tips of importance are already known to me.
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24 Feb 2015
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Another reply from Air Canada since I advised them it would be a good idea to mention dimensional maximums. I have done this many times, so what is obvious to me, may not be to others.
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We have several types of containers with maximum height being 63 inches. Not sure if any of these windshields would exceed that, but during the booking process, all customers will be asked to provide basic dimensions.
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That means taking the windshield off on certain motorcycles.
And here are other responses from Air Canada that motorcyclists might have...
Quote:
Thank you so much for stopping by our booth and showing interest in shipping your motorcycle with Air Canada Cargo.
I would also like to thank you for all of your suggestions. Since you have posted news reports on a forum, I would like to clarify a few points below for you in the event you get questions from people who read your post.
*** A question on the forums asked "what about shipping damage?" It would be in the interest of both parties to inspect the motorcycle and sign a form so that there is agreement as to the condition of the motorcycle as received by Air Canada.***
RESPONSE: We are in the midst of finalizing the stipulations and regulations to ship these motorcycles with us by air. We are also advising customers that they can buy additional insurance coverage from us at a rate of $3.00/$1000 of the insured amount to cover you from tender time to retrieval time. All our shipments get inspected before they are loaded to ensure they are in good order. If we feel there is damage or other points that need to be noted we do have our customers sign off on a waiver showing in detail such items.
*** I would suggest traveling one or two days after the motorcycle ships to avoid having to wait for it till it is delivered to Air Canada cargo. I always did that. ***
RESPONSE: This suggestion may not work well for customers shipping to the UK or South America as shipments that are of the dangerous goods nature such as motorcycles are subject to storage charges 24 hours after arrival. It would actually be best for customers to plan to ship their motorcycles on the same day, or the day after they are scheduled to depart to avoid these additional charges.
*** Forums members also wanted to know who clears the motorcycle through customs. Will Air Canada perform this task or will they have to walk to the nearest brokerage as I have from ACC/LHR - Shoreham Road East to a broker nearby to clear the motorcycle. ***
RESPONSE: As we are an airline, we are only responsible for the transportation of the motorcycle. We do not have our own brokers, nor can we clear customs for our shippers. Customers will be responsible to tender their paperwork to local customs on their own at all international ports.
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On the shipping in advance topic, as I mentioned I always shipped a day or two before my flight. I've never been charged a "storage charge", not for two days. That might have changed since 2010 or if your motorcycle sits there for a week.
Due to their response above, I then asked "But if it arrives with the passenger, how long does it take for the motorcycle to reach the cargo facility from the aircraft?"
Air Canada's response:
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With cargo, normally the offloading of an entire aircraft can take approx.. 6 hours, sometimes less depending on where on the aircraft the container holding the motorcycle was loaded.
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Six hours is a bit long to have to wait. I am usually on the road 6 hours after landing and that covers getting my luggage, clearing customs, taxi transport to Air Canada Cargo, clearing the motorcycle through customs, getting gas, installing parts, etc.
As for clearing customs, I always had to do the legwork. The office the last two times was a 15 minute walk from Air Canada Cargo on Shoreham Road East at London-Heathrow. Once there, maybe 30 minutes and I was done.
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14 Dec 2015
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Quote:
Originally Posted by Ride Far
Had a fast reply to my email. Air Canada doesn't fly to South Africa, so they're not interested. Would require transfer to a different carrier in Europe, as expected.
South Africa Airways does a Toronto-Munich-Johannesburg route, and I have a good quote of $1500 USD through a broker for that option, including bike crating.
I also asked the Air Canada rep if they had a list of destinations -- not exactly. Basically, "most of the major stations we fly into" ... handled on a case by case basis depending on available cargo space in an aircraft.
And they'll take bike shipments into Canada, of course -- good news for anyone wanting to get a bike to North America.
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Hello!
I see that you said you had a deal to send your bike Toronto-Munich-Johannesbourg for $1500? Could you let us know which broker gave you that quote? Did you end up shipping your bike on that route for that price? We are thinking about doing that next year and are looking for more info! Thanks!
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14 Dec 2015
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Quote:
Originally Posted by mattam
Hello!
I see that you said you had a deal to send your bike Toronto-Munich-Johannesbourg for $1500? Could you let us know which broker gave you that quote? Did you end up shipping your bike on that route for that price? We are thinking about doing that next year and are looking for more info! Thanks!
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We worked with the freight forwarder WG McKay in Toronto and the crating company Topax. Total to ship two bikes in a single crate from Toronto to Joburg was $3000 USD. We partially disassembled bikes to reduce volumetric dimensions.
I can highly recommend both these companies. The experience from start to finish was top notch 
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5 Jun 2016
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Air Canada Motorcycle Shipping 2016
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18 Aug 2016
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I shipped w/ AC, Montreal to Frankfurt. Had a lot of people asking for details and ended up writing an article on all the steps. Might be useful for anyone else planning the trip...
https://www.bikeminds.com/thethrottl...e-us-to-europe
If you use it drop me a comment on the article and let me know how it went.
Cheers
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