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Photo by Marc Gibaud,
Clouds on Tres Cerros and
Mount Fitzroy, Argentinian Patagonia



 
 
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Old 12 Jun 2014
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Join Date: Jan 2012
Location: Miami/Managua
Posts: 211
Thumbs down AVOID BTC Cargo Express Courier

so, yet another courier to avoid, this time an outfit shipping to bolivia. sent twomotokiwis a care package of necessary goods for maya and her worthy crew with this outfit: www.btccargoexpress.com. all starts out well enough but after a while communication is cutoff. andi is trying to call them in bolivia but their phone is shut off. i email them asking for an update on what's going on here:

-----Original Message-----
From:
To: BTC CARGO EXPRESS
Sent: Tue, Jun 10, 2014 7:10 pm
Subject: Re: Una Consulta BTC CARGO

Hernan,

The package has not been delivered and no one is answering the phone in Miami or in Bolivia. The Bolivian cell phone is shut off.

What is going on????


and here is a direct quote of their entire response:

That ****ing package was sent yesterday and the info is below. I do call you many times and seems that you dont want to answer your phone. So stop putting pressure on us, we are doing the best to do our job regarless of the strikes and riots that are happening here in Bolivia.
Do you know anything about insurance ?


Andi.
Your package was sent yesterday.

TRANSPORTES EL DORADO
GUIA No 67006
SUCRE - BOLIVIA
NAME : DELIS ANDREW.

Thanks
Hernan.

www.btccargoexpress.com
Compras en USA - Europa - China
Edificio / Handal Center 2do Nivel Of 28
Ave.Mariscal Sta Cruz esq Socabaya No 240
Tel: 011 5912 2666065 / Cel: 706 - 90488
email: btcbolivia@aol.com
BTC CARGO MIAMI.
8268 NW 68TH ST
Miami, Fl 33166
Tel: 786.284.7680


so, i politely replied:

-----Original Message-----
From:
To: BTC CARGO EXPRESS
Sent: Tue, Jun 10, 2014 7:44 pm
Subject: Re: Una Consulta BTC CARGO

Hernan
Not sure why you are cursing at your customer. I merely asked what was going on. How am I supposed to know there are riots in Bolivia??? And as for me not answering my phone perhaps it is because I'm out of the country and it is shut off. Maybe you should've tried sending an email like I did.

Up until your last email I was very happy with your service. Now...

Let's hope the package arrives and we can just go our separate ways.

You should learn to have patience with your customers. They ARE your business.

Saludos


and his response:

Im in business 14 years and business is growing rapidly, but i dont need customers thatt are in my back every minute !!!


www.btccargoexpress.com
Compras en USA - Europa - China
Edificio / Handal Center 2do Nivel Of 28
Ave.Mariscal Sta Cruz esq Socabaya No 240
Tel: 011 5912 2666065 / Cel: 706 - 90488
email: btcbolivia@aol.com
BTC CARGO MIAMI.
8268 NW 68TH ST
Miami, Fl 33166
Tel: 786.284.7680


followed by:

Thank good is your hands friends you ****ing jew , now I know why you used our company and not FEDEX OR DHL you ****ing cheap bastard. I did my job and that what it counts
for me, the rest is bullshit. I also as soon as i knew you are a ****ing jew i made you pay in front otherwise I would it have problems.I know you people.
Anyway i feel good about my service always the best in Bolivia.


www.btccargoexpress.com
Compras en USA - Europa - China
Edificio / Handal Center 2do Nivel Of 28
Ave.Mariscal Sta Cruz esq Socabaya No 240
Tel: 011 5912 2666065 / Cel: 706 - 90488
email: btcbolivia@aol.com
BTC CARGO MIAMI.
8268 NW 68TH ST
Miami, Fl 33166
Tel: 786.284.7680

then:

Why dont you come to Bolivia piece of shit !!!
Remenber Im always first, second and third, You look for me , not the other way you nigger !!!

www.btccargoexpress.com
Compras en USA - Europa - China
Edificio / Handal Center 2do Nivel Of 28
Ave.Mariscal Sta Cruz esq Socabaya No 240
Tel: 011 5912 2666065 / Cel: 706 - 90488
email: btcbolivia@aol.com
BTC CARGO MIAMI.
8268 NW 68TH ST
Miami, Fl 33166
Tel: 786.284.7680


so, lesson learned? anti-semitism and racism are alive and well even in friggin pissant bolivia, and don't use btc cargo express.

despite all his bullshit, andi did recieve the package, albeit late. the reason was allegedly that there were strikes and riots in la paz, which very well may be true. what is unforgivable is his lack of communication and the way he treats his customers.

also, despite his "cheap jew" rant, i didn't save any money, andi did, and last i checked, he wasn't jewish, unless of course he converted somewhere in the atacama or altiplano. and his service was only marginally cheaper than DHL.
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