I returned my CDP to the RAC in April and they haven't even acknowledged receipt yet. I sent them an email which prompted an automated responce, but nothing pertinent. I didn't realise this was such an issue, I suppose I'm lucky that it's only 500quid I'm owed. But I have to agree the whole process has been shambolic from day one, I had to chase them for 6 mths to get it in the first place, so I was expecting some tardiness in the repayment, but not however, to be completely ignored !
Perhaps we should form a group and approach Ann Robinson to presnt our case on Watchdog, shaming them on national TV !
UB.
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