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20 Dec 2005
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carnet issuing crisis in UK
Due to staff shortages, the UKs only issuer of carnets, the RAC, appears to be unable to keep up with demand at the moment. I have had to leave for my holiday without my carnet and hopefully have it sent on to me later. Not ideal for a short holiday.This is despite giving the required one months notice for application and several reminders.
To avoid this grief I recommend all UK travellers to get their carnet applications in as long as possible before departure.
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22 Dec 2005
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We have just had an anonymous e-mail from the RAC saying that Paul Gowen is now off on sick leave indefinitely, so it looks like the situation could be getting worse rather than better in the UK.
Good luck!
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23 Dec 2005
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Join Date: Sep 2003
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Oh shit....there goes my carnet refund.
------------------
Last seen in S.America, missing presumed fed.
http://www.smellybiker.com
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23 Dec 2005
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Join Date: Apr 2005
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Looks like Mr Carnet could be making a return!
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23 Dec 2005
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Definitely seems to be a big problem @ RAC re carnets. When put through to the Carnet department you just get Pauls Voicemail that says leave a message and he will get back to you. I have been trying to get Carnet forms sent out for the last 3 months, with no luck. Does anyone have suggestions?
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23 Dec 2005
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There's a guy called Malcolm Phillips filling in for Paul I believe. It was him who sent me my application form. I'd phone the RAC travel services department and ask to be put through to him personally.
Matt
__________________
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*Disclaimer* - I am not saying my bike is better than your bike. I am not saying my way is better than your way. I am not mocking your religion/politics/other belief system. When reading my post imagine me sitting behind a frothing pint of ale, smiling and offering you a bag of peanuts. This is the sentiment in which my post is made. Please accept it as such!
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4 Jan 2006
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Does anyone have any official info re: carnet refunds from the RAC? i.e. are they going to get round to refunding our money?
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5 Jan 2006
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My contact at the RAC for carnets was Sue Collins - very helpfull. I suggest you try contacting her.
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6 Jan 2006
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Paul has now returned to work, I got an email from him this morning confirming paperwork was being sent.
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8 May 2013
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mr c
Quote:
Originally Posted by backofbeyond
Looks like Mr Carnet could be making a return!
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Hallo, i saw you online, did you know somenthing more about him? Some concat? I need his help. I wil travel to Australia from Spain with a Mercedes james cook 207 (1979). Please help thanks
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Membership - help keep us going!
Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events all over the world with the help of volunteers; we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.
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