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Photo by Marc Gibaud, Clouds on Tres Cerros and Mount Fitzroy, Argentinian Patagonia

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Photo by Marc Gibaud,
Clouds on Tres Cerros and
Mount Fitzroy, Argentinian Patagonia



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  #1  
Old 2 Mar 2010
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London US embassy visa problems

Hi im trying to complete the US on line Visa application DS-160. It just keeps crashing??? the site says they are experiencing connection problems but the truth is it just doesn't seem to work. my problem is i have an interview booked for Friday and if i cant get this form completed im stuffed for it... iv tried ringing to ask for help but they just have a message saying ring back later after 8 minutes of waiting at £1.60 a minute???

any ideas ? is any one else experiencing this??
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  #2  
Old 3 Mar 2010
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Originally Posted by jonnywave View Post
Hi im trying to complete the US on line Visa application DS-160. It just keeps crashing??? the site says they are experiencing connection problems but the truth is it just doesn't seem to work. my problem is i have an interview booked for Friday and if i cant get this form completed im stuffed for it... iv tried ringing to ask for help but they just have a message saying ring back later after 8 minutes of waiting at £1.60 a minute???

any ideas ? is any one else experiencing this??
What actually crashes ?

Is it just the browser that has an issue ?

Are you using IE, FF or something else ?

If FF, it could be a plugin needs updating ?
It could just be that FF needs upgrading or downgrading

If IE, are you using the version the US Embassy recommends ?

More clues will help people help you :-)
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  #3  
Old 3 Mar 2010
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Originally Posted by BruceP View Post
What actually crashes ?

Is it just the browser that has an issue ?

Are you using IE, FF or something else ?

If FF, it could be a plugin needs updating ?
It could just be that FF needs upgrading or downgrading

If IE, are you using the version the US Embassy recommends ?

More clues will help people help you :-)
not FF
IE the recommended version
Tried Chrome and Safari.

Its their system it keeps locking up and timing out. they haven't given enough thought to the fact they change all the forms to this one and are shocked when they are inundated by people trying to fill it in. It has a save option so you can go back to complete but it takes 15 minutes to get back to your page your working on and then it time out at 20 minutes. it takes 2 minute to open up another page and if you click something that is not required it stalls and sends back an error message. you have to start again It just crap. i have been on it solid (except for this minute) since 7am this morning and from 8.30 to 1am yesterday and spasmodically over three days prior.. aaaaaaaaaaarggg i have spoke to the embassy it cost me £25 on charged calls they said its not a big issue.. :confused1: lots of people all over the world are having the same problems. my interview can be moved if a i can get mooooore time off work. the frustrating thing is that i expect this in Africa or Kasakstan not in UK based US embassy. it crazy.

I am considering changing destination of this trip.my main issue are: everything relies on getting this sorted in good time to organise a replacement manager for my company and book flights and shipping stuff. if a i cant get this arranged i cant appoint for a replacement set period and wont get any one intererested ..... aaaaaaaaaaaaarrrrrgggg

sorry..
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  #4  
Old 3 Mar 2010
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HI
i have exactly the same problem..i ve got stucked with this application and have no idea how to move forward..! additionally have problems with page about previous US travels, Does anyone know how to "remove" rest of unwanted empty U.S visits data boxes ? I think that this cause a main error and dont allow to go forward at all... i am getting crazy, the same story since 2 days and my upcomming visa appointment this friday..
If someone managed to finish it, please write, is this at all possible?
thanks a lot
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  #5  
Old 3 Mar 2010
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Quote:
Originally Posted by kasia View Post
HI
i have exactly the same problem..i ve got stucked with this application and have no idea how to move forward..! additionally have problems with page about previous US travels, Does anyone know how to "remove" rest of unwanted empty U.S visits data boxes ? I think that this cause a main error and dont allow to go forward at all... i am getting crazy, the same story since 2 days and my upcomming visa appointment this friday..
If someone managed to finish it, please write, is this at all possible?
thanks a lot
I have realised that you get further along before 2pm in the afternoon i presume most of the western countries are in bed and therefore less traffic on the site. but it still doesnt get you through the form. if you try to "Remove" it freaks and times out . i have just put the same info again and again. hoping if i get it completed i will just explain the system wouldn't let me remove. However im not going to get mine or my wife's completed in time . Our interview is also on friday. im going to try and re schedual or even cancel. im probably going to change my plans to just be in country for three months. not ideal but considerably less stress and more achievable.

Bloody computers
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  #6  
Old 4 Mar 2010
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visa update

They have listened to us and and now we can use the old forms check out the link below...



03 March 2010 DS-160 Online Form Problems (updated @1720 GMT)
Due to unforeseen problems with the new visa application form DS-160, any applicant who has been unable to complete this form may submit the previously used DS-156, DS-157 if male between the ages of 16 and 45 and DS-158 if applying for an F or a J visa until further notice. You can access these on the Embassy’s web-site's visa forms page at http://london.usembassy.gov/cons_new...visaforms.html


result. im off to london now.. yipppeeeeeeee
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