Go Back   Horizons Unlimited - The HUBB > Planning, Trip > Trip Paperwork
Trip Paperwork Covers all documentation, carnets, customs and country requirements, how to deal with insurance etc.
Photo by Andy Miller, UK, Taking a rest, Jokulsarlon, Iceland

I haven't been everywhere...
but it's on my list!


Photo by Andy Miller, UK,
Taking a rest,
Jokulsarlon, Iceland



Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 20 May 2013
Contributing Member
Veteran HUBBer
 
Join Date: Feb 2012
Location: Nieder-Olm, Germany
Posts: 144
VIN number on frame botched

Cheers,
I´m stuck between a rock and a hard place and I need your advice please. I had to replace the frame on my wife´s Transalp, costing me about € 3000 at the local Honda dealership. Now, after a few weeks, I have discovered that they have botched the VIN number on the brand-new frame. Two digits have been hammered in "double", meaning that the second hit landed a millimeter or so next to the first hit, so that the digit looks fuzzy and overlaying. Then they have apparently forgot a digit, hammered the correct digit ("E") over the wrong digit ("0"), two of the digits are way out of a straight line, too.
Now I will have to raise hell tomorrow and obviously I´m in deep shit. I would like to understand my options. As we are travellers, I have to expect controls of the frame number at border crossings. Will it be sufficient if the nummer is XXX´d and a clean number is stamped next to it or will I run in trouble sooner or later? Will it make a difference if I can get an entry in the vehicle documentation that the frame number was XXXX´d and replaced or will this be worth nothing out there in the wild? Obviously a new frame would be the right way to go but I don´t believe the shop will do this without being forced to by a court, which will cost me dearly probably.

I´m just so frigging frustrated.

Thanks so much
Chris
__________________
Need to fix your Africa Twin? Check out my step-by-step frame strip pictures at
Google+ album: http://tinyurl.com/6u93yv2
Dropbox with zip-File: http://tinyurl.com/czj8qgw
Reply With Quote
  #2  
Old 20 May 2013
chris's Avatar
Registered Users
Veteran HUBBer
 
Join Date: Jun 2000
Location: GOC
Posts: 3,335
The only time in more than a decade, over 50 countries and more than 200kkm of bike travel than anyone checked the VIN number (or engine number) was at Cairo airport customs when attempting to fly my bike out of Egypt.

So, my advice, avoid Egypt, it's sh!te anyway, and don't worry about the rest.
Reply With Quote
  #3  
Old 20 May 2013
Super Moderator
Veteran HUBBer
 
Join Date: Jul 2007
Location: Bellingham, WA, USA
Posts: 3,969
I don't have a specific answer to your question about how to handle this, but I'd suggest that it might well be important some day. I finally needed a clear, unambiguous frame number to enter Cuba earlier this year, and I'm glad it was there. It might happen to you--at which point no assurance by any other traveler that it never happened to them will much matter.

Maybe tell the shop you're headed for Egypt (or Cuba). And if you paid by credit card, immediately file with the issuing bank.

I'll be interested in hearing how this goes.

Mark
Reply With Quote
  #4  
Old 20 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Apr 2006
Location: Up in the hills of Norfolk
Posts: 249
I'd try, if possible, to take it back and get it corrected at the Honda dealership.

Otherwise, you'll be worried about it every time you come to a border.

It's not just the potential border crossing problems of course but also the saleability of said Transalp when you come to sell it.

Good luck with it all.
Reply With Quote
  #5  
Old 20 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Jul 2003
Location: Mimbres, New Mexico, USA
Posts: 510
Don't know where you are travelling to, but the last two times I visited Mexico, they took a digital photo of my VIN on the steering neck as part of the border formalities. I would do my best to get it straightened out, but that's just me.
Reply With Quote
  #6  
Old 20 May 2013
Registered Users
HUBB regular
 
Join Date: Jan 2013
Location: Angouleme, France
Posts: 41
deleted

Last edited by Stray Dog; 17 Jan 2015 at 12:57.
Reply With Quote
  #7  
Old 20 May 2013
Super Moderator
Veteran HUBBer
 
Join Date: Jul 2007
Location: Bellingham, WA, USA
Posts: 3,969
This is funny. I completely misread your original post in my pre-coffee fog.

I've needed a clear frame number dozens of times entering dozens of countries--in Africa, Asia, Latin America. You really need this settled if you're planning to travel with the bike. In the US, you'd also need this in some states (not others) at the time of sale.

My earlier response was about the engine number, which I've only needed once. Sorry for any confusion.

Mark
Reply With Quote
  #8  
Old 20 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Apr 2007
Location: Helsinki
Posts: 1,731
Quote:
Originally Posted by Keks View Post
Cheers,
I´m stuck between a rock and a hard place and I need your advice please. I had to replace the frame on my wife´s Transalp, costing me about € 3000 at the local Honda dealership. Now, after a few weeks, I have discovered that they have botched the VIN number on the brand-new frame. Two digits have been hammered in "double", meaning that the second hit landed a millimeter or so next to the first hit, so that the digit looks fuzzy and overlaying. Then they have apparently forgot a digit, hammered the correct digit ("E") over the wrong digit ("0"), two of the digits are way out of a straight line, too.
Having a frame number, that looks tampered, could get you all sorts of unnecessary hassle at the borders. Maybe nobody notices yeah, but then again you´ll never know, if or when somebody decides it´s a problem, so I don´t see one good reason, why you should take that chance.

If the shop screwed this up, then they should make up for it, plain and simple.

edit. It´s one thing if the number appears tampered, but if one digit is actually MISSING from the VIN number, so the number on your bike´s papers, and the number on your bike´s frame do not match 100%, that is a recipe for some very big troubles, if they ever happen to check basically anywhere. I wouldn´t have that, no way, tell them they better get that half-blind monkey off the numbering machine!

Last edited by pecha72; 20 May 2013 at 21:56.
Reply With Quote
  #9  
Old 20 May 2013
Gold Member
Veteran HUBBer
 
Join Date: Jul 2008
Location: London
Posts: 404
Quote:
Originally Posted by Keks View Post
costing me about € 3000 at the local Honda dealership.
Was the deal that you bought a genuine Honda frame?
Because this seems pretty unlike Honda. Is there a possibility that you've got a frame made by some maker of replicas?

If this happened to me (in England), I'd raise it, with photos, with Honda UK. Straightaway.

So I'd suggest you raise it with Honda head office in Germany.

Eitherway, it definitely needs fixing properly.
__________________
TTR250 - London to Cape Town
Reply With Quote
  #10  
Old 21 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Aug 2012
Location: Australia
Posts: 1,131
Needs Fixing.

Any evidence of 'tampering' could be taken as probable theft.

Here things like frame numbers, VINs, engine numbers should not be duplicated.... the Police take a dim view of that (legally an offense - fines and/or jail time). If you get a new item without an ID number then you go to the local registration authority to get a number allocated to it. I'd like to think the same applies elsewhere.

Before you take it up with your supplier, go talk to the people that register your bike. Don't tell them what has happened, rather ask what you should do if you get a new frame with no number stamped on it. See what they say ... if they say it needs a fresh number supplied by them .. then go tell your supplier .. and that you want a NEW frame done all legal and proper. If they argue .. well you could go to the police and inform them ... think they'll want that frame back quick smart.
Reply With Quote
  #11  
Old 21 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Sep 2007
Location: Oslo, Norway
Posts: 164
Botched frame nr

Hi Keks,
Repeating what others said, this is no jokeing matter. At several borders the customs have taken an imprint of the frame nr on Carnet or Import doc, I remember Pakistan Wagah Border and Syria.
I can assure you any cop/customs anywhere in the world seeing an iffy frame number is going to get a bit overexcited, and they don't take these matters lightly.
Here in Norway this would be a serious offence, in the same scale as document forgery, and no way you could ride on before they had checked you out, and that could take time. Because of our high import duties the customs see a lot of "free enterprise" imported vehicles with more or less homemade numbers, and this seldom ends well.
Can't imagine the situation is different in other countries, your workshop is at fault here, don't let them pass the problem on to you.
Good luck, and safe travels

Peter, in Oslo
Reply With Quote
  #12  
Old 23 May 2013
Contributing Member
Veteran HUBBer
 
Join Date: Feb 2012
Location: Nieder-Olm, Germany
Posts: 144
Well, thanks so much everyone for your detailed answers. We went to the German technical vehicle inspection authority on Tuesday, which looked at the VIN, rendered it badly readable and provided a written statement that the vehicle was not identifiable beyond reasonable doubt. Went back to the dealer with the statement; he was embarassed, not having known about the matter, because the chap causing this had considered it not that bad and had not reported it up the chain; he immediately offered to redo the number.
We had checked with the authority before; it would be legally sufficient to XXXX the unreadable VIN, have the XXXX limited at beginning and end by a round "TP" stamp of the authority and then have the VIN restamped next to the X´ed number. Both would be entered into the bike´s title and documents. Whilst this would be making the bike roadworthy again, it could obviously cause raised eyebrows or worse if noticed at a random control or at a border, and we did not consider it a real option to carry translations of any such documentation in a variety of languages. In best case this would cause some hinted requests for additional funding of the local police...

Based on that we asked the dealer to exchange the frame, which obviously is a major mess again and costly. Being a lawyer myself I had already been consulting with my best buddy and colleague over the weekend, assessing our chances to get a respective ruling by the court, if this would prove necessary, figuring that we would get through with this with a good chance. In that case, obviously I would have involved Honda Europe to ask for help, too. So when the dealer did not call back last night as we had asked, I was ready to get this thing going in a more formal way when he called me on my way to the office this morning and offered a new frame. Apparently he had been talking to someone who corroborated our assessment of the border control problems.
I cannot end the report without one further statement: Kudos to the shop owner - it has most certainly not been an easy decision, he´s facing the music and there are not too many people outhere nowadays who will do without being forced to. He´s got our respect and we´ll be happy to continue to patronize the shop.

Anyways we´re utterly relieved tonight and look forward to have the matter fixed in a couple of weeks. The VIN will still have to be put into asteriks ** to indicate it´s a replaced frame, but the funny thing is that the replaced frame had those asteriks already, as the frame has been exchanged once before five years or so ago under warranty .

This is now the fourth frame and I´m not sure how many bikes are out there with that number of frames.... We have not had an issue with the ** before in Eastern Europe, the Ukraine nor in Norway, though, thus it should not cause any concerns, since the new VIN should be clearly and cleanly readable and no trace will be there of a mistake, a cover-up or else. Coincidentally I looked at a 2001 BMW 650CS today (that funny thing with a belt drive), with mere 2.000 miles on the clock and being in pristine condition, which had a large-size, perfectly cleanly engraved VIN set in asteriks, too, and the owner, a bike collector, had bought it from a BMW employee in 2002. So if any of youre original bike frames has a VIN with a leading and a closing asterik imprinted, I´ll be interested to know about this.

Apparently our dealer (being in the business for a long time, though) does not have much experience with applying a VIN to a frame with steel punches. We´ll now try to find someone who can do this possibly in a way which is close to perfect, e.g. with an engraving machine, albeit I don´t know where to start looking. Can´t go with another try, though, next time there can be no mistake. So if anyone has an idea which sort of shop could possibly do this, we´ll appreciate any hint.

Anyways, thank you all very much; your advice has proven to be a strong, uplifting support in the last evenings when we were assessing the situation and the thoughts got darker by every passing hour!!
Have a good day or night, everyone, thanks again! See you on the road!
Cheers
Chris
__________________
Need to fix your Africa Twin? Check out my step-by-step frame strip pictures at
Google+ album: http://tinyurl.com/6u93yv2
Dropbox with zip-File: http://tinyurl.com/czj8qgw
Reply With Quote
  #13  
Old 24 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Aug 2012
Location: Australia
Posts: 1,131
An excellent result .. so far.

Quote:
Originally Posted by Keks View Post
We´ll now try to find someone who can do this possibly in a way which is close to perfect, e.g. with an engraving machine, albeit I don´t know where to start looking. Can´t go with another try, though, next time there can be no mistake. So if anyone has an idea which sort of shop could possibly do this, we´ll appreciate any hint.
Don't engrave it! One reason why they are stamped is that even if ground off and re stamped .. the old stamped number can be found! Takes experts to do it, but it can be done to trace the original owner and prove the theft. It basically relies on the compression of the metal caused by the stamping.

Any person undertaking valuable work would practices beforehand. So a bit of scrap steel and have them stamp the number into that twice in a row without mistakes. Then they can do the frame correctly. This way they make any mistakes on something that can be cheaply replaced!
Reply With Quote
  #14  
Old 24 May 2013
Registered Users
Veteran HUBBer
 
Join Date: Apr 2007
Location: Helsinki
Posts: 1,731
Suzuki, for example, has the same policy on new frames. Delivered without VIN, and stamped locally.

But the Japanese are very sensitive about their corporate image. Maybe you should point out to mr.Honda, that these guys goofin' around with the stamping machine are causing you a lot of hassle&headache, AND aren't exactly giving you the image of "quality" (for 3000 its fair to expect that)? They could fully well do the numbers at the factory, as they naturally do with all new bikes as well. Or they could do it at their European HQ. They've just decided to cut the costs here.
Reply With Quote
  #15  
Old 24 May 2013
Contributing Member
Veteran HUBBer
 
Join Date: Feb 2012
Location: Nieder-Olm, Germany
Posts: 144
Quote:
Originally Posted by Warin View Post
Don't engrave it! One reason why they are stamped is that even if ground off and re stamped .. the old stamped number can be found! Takes experts to do it, but it can be done to trace the original owner and prove the theft. It basically relies on the compression of the metal caused by the stamping.
Excellent point, thanks. In the meantime we have found a well-known shop making a living as a Kawasaki store on the one hand and as a frame repair shop on the other hand. They have done this stamping a lot of times and will be able to make a decent job. It won´t look like factory, but that can´t be expected anyways and I´m ok with that. We asked the dealer to check with Honda Europe, but they won´t ship a numbered frame.

Thanks, cheers
Chris
__________________
Need to fix your Africa Twin? Check out my step-by-step frame strip pictures at
Google+ album: http://tinyurl.com/6u93yv2
Dropbox with zip-File: http://tinyurl.com/czj8qgw
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 Registered Users and/or Members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Reinforce the frame? luckyluke84 BMW Tech 4 20 Mar 2013 15:29
wanted tt600r/re frame ssbon TRAVEL Equipment for Sale / Wanted 2 23 Dec 2012 00:42
Why does my XL600LMF have a red frame? tomodan Honda Tech 1 11 Dec 2012 14:43
Whats the best Pannier Frame to buy? andyb43 Equipping the Bike - what's the best gear? 2 3 Jun 2012 14:29

 
 

Announcements

Thinking about traveling? Not sure about the whole thing? Watch the HU Achievable Dream Video Trailers and then get ALL the information you need to get inspired and learn how to travel anywhere in the world!

Have YOU ever wondered who has ridden around the world? We did too - and now here's the list of Circumnavigators!
Check it out now
, and add your information if we didn't find you.

Next HU Eventscalendar

ALL Dates subject to change.

2025 Confirmed Events:

  • Virginia: April 24-27 2025
  • Queensland is back! May 2-4 2025
  • Germany Summer: May 29-June 1 2025
  • CanWest: July 10-13 2025
  • Switzerland: Date TBC
  • Ecuador: Date TBC
  • Romania: Date TBC
  • Austria: Sept. 11-15
  • California: September 18-21
  • France: September 19-21 2025
  • Germany Autumn: Oct 30-Nov 2 2025

Add yourself to the Updates List for each event!

Questions about an event? Ask here

See all event details

 
World's most listened to Adventure Motorbike Show!
Check the RAW segments; Grant, your HU host is on every month!
Episodes below to listen to while you, err, pretend to do something or other...

Adventurous Bikers – We've got all your Hygiene & Protection needs SORTED! Powdered Hair & Body Wash, Moisturising Cream Insect Repellent, and Moisturising Cream Sunscreen SPF50. ESSENTIAL | CONVENIENT | FUNCTIONAL.

2020 Edition of Chris Scott's Adventure Motorcycling Handbook.

2020 Edition of Chris Scott's Adventure Motorcycling Handbook.

"Ultimate global guide for red-blooded bikers planning overseas exploration. Covers choice & preparation of best bike, shipping overseas, baggage design, riding techniques, travel health, visas, documentation, safety and useful addresses." Recommended. (Grant)



Ripcord Rescue Travel Insurance.

Ripcord Rescue Travel Insurance™ combines into a single integrated program the best evacuation and rescue with the premier travel insurance coverages designed for adventurers.

Led by special operations veterans, Stanford Medicine affiliated physicians, paramedics and other travel experts, Ripcord is perfect for adventure seekers, climbers, skiers, sports enthusiasts, hunters, international travelers, humanitarian efforts, expeditions and more.

Ripcord travel protection is now available for ALL nationalities, and travel is covered on motorcycles of all sizes!


 

What others say about HU...

"This site is the BIBLE for international bike travelers." Greg, Australia

"Thank you! The web site, The travels, The insight, The inspiration, Everything, just thanks." Colin, UK

"My friend and I are planning a trip from Singapore to England... We found (the HU) site invaluable as an aid to planning and have based a lot of our purchases (bikes, riding gear, etc.) on what we have learned from this site." Phil, Australia

"I for one always had an adventurous spirit, but you and Susan lit the fire for my trip and I'll be forever grateful for what you two do to inspire others to just do it." Brent, USA

"Your website is a mecca of valuable information and the (video) series is informative, entertaining, and inspiring!" Jennifer, Canada

"Your worldwide organisation and events are the Go To places to for all serious touring and aspiring touring bikers." Trevor, South Africa

"This is the answer to all my questions." Haydn, Australia

"Keep going the excellent work you are doing for Horizons Unlimited - I love it!" Thomas, Germany

Lots more comments here!



Five books by Graham Field!

Diaries of a compulsive traveller
by Graham Field
Book, eBook, Audiobook

"A compelling, honest, inspiring and entertaining writing style with a built-in feel-good factor" Get them NOW from the authors' website and Amazon.com, Amazon.ca, Amazon.co.uk.



Back Road Map Books and Backroad GPS Maps for all of Canada - a must have!

New to Horizons Unlimited?

New to motorcycle travelling? New to the HU site? Confused? Too many options? It's really very simple - just 4 easy steps!

Horizons Unlimited was founded in 1997 by Grant and Susan Johnson following their journey around the world on a BMW R80G/S.

Susan and Grant Johnson Read more about Grant & Susan's story

Membership - help keep us going!

Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events all over the world with the help of volunteers; we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.

You don't have to be a Member to come to an HU meeting, access the website, or ask questions on the HUBB. What you get for your membership contribution is our sincere gratitude, good karma and knowing that you're helping to keep the motorcycle travel dream alive. Contributing Members and Gold Members do get additional features on the HUBB. Here's a list of all the Member benefits on the HUBB.




All times are GMT +1. The time now is 10:01.