Ask to be the "receiving agent"
We used this company in November of 2007 . They were very nice and accomadating.
However, the agents they forced us to use in Bogota tried to make us pay for a truck to haul to the bikes to a warehouse and also made us provide a carnet or libreta before they would go to customs with our papers.
The only way I would use them again would be if they made me the agent in Bogota, so that I could retieve my moto from air cargo without using an agent there.
We shipped 5 motos. Cost US$550 to US$650 each before the "extras" that popped up in Bogota.
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