Qantas charging on weight rather than volume?
Im reading a bunch of different reports of people shipping bikes with Qantas that say:
a) theyre shipping the bike uncrated
b) Qantas are charging on weight rather than volume
However, when I speak to qantas, theyre adamant its charged on volume (if its higher than the weight - which it usually always is with a motorbike - quite often double).
So, whats the inside story here - who in Qantas do you have to speak to?
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