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14 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Aug 2010
Location: Melbourne
Posts: 266
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Issues logging on
I am using a Mac and finding that I cannot log on unless I clear the cache and cookies every single time I log on which is highly annoying.
Any suggestions ?
Cheers,
James
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14 May 2011
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Contributing Member
Veteran HUBBer
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Join Date: Jul 2005
Location: Wirral, England.
Posts: 5,679
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Im having the exact same problem as the OP...
Using google Chrome... When I turn restart my PC, my details aren't saved and I can't log in unless I clear all my data...
Very anoying as I have to lose all the data for all my websites when I use the hubb...
Just letting you know..... 
__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.
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14 May 2011
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HU Founder
Veteran HUBBer
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Join Date: Dec 1997
Location: BC Canada
Posts: 7,366
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Thanks - that IS annoying - and I'm not sure what's with that - it's a new problem. 
Try clicking the logout link in the yellow box above, and please let me know if the issue continues after doing that.
It IS possible to just clear the cookies for HU without losing all websites cookies but it's a little tricky - you have to go into your file system and search for all the cookies from horizons unlimited. yech.
Ted - have you tried another browser (just to see if it's ONLY Chrome)?
James - what browser? We tested with several versions of Safari on Mac, and FF 4 and Chrome and they all worked fine.
__________________
Grant Johnson
Seek, and ye shall find.
------------------------
Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
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14 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Oct 2009
Location: Derbyshire, England
Posts: 100
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Same here- I have to delete all cookies etc everytime I log on.
Muy annoying.
Dan
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14 May 2011
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HU Founder
Veteran HUBBer
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Join Date: Dec 1997
Location: BC Canada
Posts: 7,366
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Quote:
Originally Posted by dan66
Same here- I have to delete all cookies etc everytime I log on.
Muy annoying.
Dan
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Browser? OS?
also try the logout link in the yellow box and see if that helps please.
we're trying!
Grant
__________________
Grant Johnson
Seek, and ye shall find.
------------------------
Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
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15 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Oct 2009
Location: Derbyshire, England
Posts: 100
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Quote:
Originally Posted by Grant Johnson
Browser? OS?
also try the logout link in the yellow box and see if that helps please.
we're trying!
Grant
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Hi Grant
IE and Windows XT.
Did that and deleted cache and cookies. All seems to be working now.
Before it said I'd not been logged on for 5 days in the log in box, though that was obviously wrong!
Thanks
Dan
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14 May 2011
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Contributing Member
Veteran HUBBer
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Join Date: Jul 2005
Location: Wirral, England.
Posts: 5,679
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Quote:
Originally Posted by Grant Johnson
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Ted - have you tried another browser (just to see if it's ONLY Chrome)?
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I've just given it a few restarts on IE and it seems to be working ok on that... (IE9 64-bit)..
Still playing up a lot in Google Chrome though..
__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.
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14 May 2011
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HU Founder
Veteran HUBBer
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Join Date: Dec 1997
Location: BC Canada
Posts: 7,366
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Quote:
Originally Posted by *Touring Ted*
I've just given it a few restarts on IE and it seems to be working ok on that... (IE9 64-bit)..
Still playing up a lot in Google Chrome though..
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weird - Chrome gave us the NO trouble when testing! I hate it but it worked.
Any details on Chrome would be useful, e.g. exact version, ta.
__________________
Grant Johnson
Seek, and ye shall find.
------------------------
Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
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15 May 2011
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Registered Users
HUBB regular
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Join Date: Apr 2011
Posts: 78
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Yep, I also have to clear data each and every time I visit, for both Firefox and Chrome.
It's the latest version of both browsers, and I'm on Win 7.
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20 May 2011
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HU Founder
Veteran HUBBer
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Join Date: Dec 1997
Location: BC Canada
Posts: 7,366
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Partly fixed, not perfectly yet
But using "Log Out" ALWAYS solves a lot of it. And not a bad habit anyway, since we're all travellers and using internet cafes on occasion right  Just our sneaky way of building good travel habits 
We ARE getting there - slowly!
__________________
Grant Johnson
Seek, and ye shall find.
------------------------
Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
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22 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Sep 2007
Location: Cairo
Posts: 304
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Logging in and out is not a problem. Staying logged in though is for me.
Even if I tick the Remember me box every time I navigate away from the site for more than an hour or two, it logs me out - it didn't used to. I could leave it overnight with the computer off and still come back as logged on.
I originally deleted the cookies and I've updated a new bookmark for the HUBB.
Using Firefox.
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22 May 2011
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Contributing Member
Veteran HUBBer
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Join Date: Feb 2004
Location: Edinburgh
Posts: 762
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if I arrive to the site directly from a bookmark then I am not logged in. if I then click a link I do become logged in. possibly a problem with the session logic.
cheers
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22 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Apr 2006
Location: Staffordshire. uk
Posts: 766
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I don't bother logging in anymore unless I want to post a reply. I just look at todays posts.
I hope it's sorted at some point as I don't feel as "connected" to the HUBB as when I'm logged in.
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22 May 2011
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Registered Users
Veteran HUBBer
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Join Date: Apr 2006
Location: Staffordshire. uk
Posts: 766
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Well that was strange. I wrote my last post and then remembered that I wasn't logged in. I clicked the submit reply button expecting it to show me the sign in page but it posted it and logged me in at the same time.
I'm glad I don't have to sort out this software problem. Some part of the system obviously knows who I am, my IP address, and knows that I have logged in previously and not logged out. But the log in status is not recognised by other parts of the system. Good luck Grant.
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Read more about Grant & Susan's story
Membership - help keep us going!
Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events all over the world with the help of volunteers; we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.
You don't have to be a Member to come to an HU meeting, access the website, or ask questions on the HUBB. What you get for your membership contribution is our sincere gratitude, good karma and knowing that you're helping to keep the motorcycle travel dream alive. Contributing Members and Gold Members do get additional features on the HUBB. Here's a list of all the Member benefits on the HUBB.
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