Hi,
I used Newland Travel in July 07 and know somebody that used them in Aug 08.
See here for details of how things work:
China Guide
I had booked them through Caravan Cafe, who I understand to be agents. I beleive that the guy who ran Caravan had certain political views that he liked to voice and that the Chinese shut him down. I may be wrong but this was the word on the street when I was there (Caravan shut up shop around a month before I entered but still sorted out the arrangements as you have to book 3 months in advance).
Charles
p.s. good place to stay in Kashgar is Quini Bagh (not sure how that's spelt!)
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