Terrible BMW Dealer Mexico
I had some oil seals replaced between the engine and the transmission before going to the HU meeting in Creel. The work was done by BMW Lerma. This dealership is very near Mexico City and is the importer for all of Mexico. The work was not done correctly and the clutch began to slip a day before I got to Creel. I took it back to them on October 27th and they have had it ever since. Every time I call I get told that it is being fixed or that they need aother part. They seem to have zero stock and every time they need somehing it takes them a couple of weeks to get the parts from Germany.
I have complained to BMW Corporate Office here in Mexico but they seem unable to solve the problem.
I strongly recommend not using this dealership as they seem to have no qualified mechanics.
If you need to use a dealership here in Mexico City try Motohaus on Avenida Pacifico.
If anybody knows of an email address for BMW Germany so that I could complain to them I would greatly appreciate. It now seems it may take another couple of weeks to get the problem fixed.
My bike is a BMW R100GS 1997.
Maybe we could make a list of dealers to avoid. In their favour they haven't said they are going to charge me for doing the work right.
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