Go Back   Horizons Unlimited - The HUBB > Regional Forums > Central America and Mexico
Advice needed - DHL Package Suck in Mexico Customs Advice needed - DHL Package Suck in Mexico Customs
Register FAQ Calendar Today's Posts
Central America and Mexico Topics specific to Central America and Mexico only.
Photo by Sean Howman, The Pamir highway in an unseasonably cold late October, Tajikistan

I haven't been everywhere...
but it's on my list!


Photo by Sean Howman,
The Pamir highway in an unseasonably
cold late October, Tajikistan



Like Tree4Likes
  • 4 Post By Grant Johnson

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 14 Feb 2023
Registered Users
New on the HUBB
  
Join Date: Nov 2022
Posts: 13
Advice needed - DHL Package Suck in Mexico Customs
Hi all,

We're on our way south & have stopped in Chetumal, Quintana Roo, Mexico for a week before crossing to Belize. A friend shipped a parcel via DHL from England with, among other things, a rebuild kit for our camping stove, a rebuild kit for a rear brake cylinder, and some clothes & other goodies. It is currently being held at customs, and we are told we need to be residents of Mexico & complete SAT forms to get it released. This isn't an option for us, so wondering if anyone here has had a similar problem & found a solution?

Cheers
A
Reply With Quote
  #2  
Old 14 Feb 2023
Registered Users
Veteran HUBBer
  
Join Date: Feb 2012
Posts: 834
I dont have personal experience in mexico. But probably this is helpful:

I did sent local friends once in lima (peru), to get my package at the customs.

Another time I did checkit in a 5 star hotel in La Paz and did use this adress, those guys was very helpful to get the packages to the hotel. I did even leave for travelling for a week - the 5 star service is - often very good. It is helpful to give small amounts of tip often, to get full attention.

And another time I did use the local toyota mechanic as adress & custom / tax supporter.

Local friends are often busy in their live (like you at home), and it is hard to find someone who give really full attention to you needs. So people who can handle that during their job hours (Frontdesk in a hotel, backoffice of mechanic) will be able to help better.

At campsites/hostels they are helpful, but those have to be "reminded" often - in my personal experience. Private people do a lot, but you had to trigger (and stress them) more often. I hate to stress people, where I`m not really able to give something back.

Surfy
Reply With Quote
  #3  
Old 14 Feb 2023
Registered Users
New on the HUBB
  
Join Date: Nov 2022
Posts: 13
Thanks Surfy!
Reply With Quote
  #4  
Old 15 Feb 2023
Registered Users
New on the HUBB
  
Join Date: Nov 2022
Posts: 13
Update for anyone else who has this problem in Mexico:

We found a Mexican resident who was willing to help us - she went to the DHL offices but was told she wouldn't be able to deal with it for us - since the package was in our name it would have to be us or a registered customs agent.

We looked into registering as residents but it's a long & expensive process, not a good option for someone passing through.

We reached out to a few customs agents - it is possible but super expensive. We were quoted 2000MX for the initial consultation to determine how much the actual work would cost!

So if you really need the package, or the contents are very valuable it might be worth it. We just had the package sent back.
__________________
Travelling Vancouver to Tierra del Fuego with https://www.coddiwomplers.com/
Reply With Quote
  #5  
Old 16 Feb 2023
chris's Avatar
Registered Users
Veteran HUBBer
  
Join Date: Jun 2000
Location: GOC
Posts: 3,345
Probably best to have the parcel sent back, as you have. Next time, possibly reach out on the Facebook group:
https://www.facebook.com/groups/Over...les/?ref=share or the HU FB group.

Your problem might have been with that well known clown outfit DHL. Had experience with them a couple of decades ago in Peru. The chapter titled "DH Hell" in my turn of the millennium trip report gives an insight (see website in sig below).
Reply With Quote
  #6  
Old 17 Feb 2023
Grant Johnson's Avatar
HU Founder
Veteran HUBBer
  
Join Date: Dec 1997
Location: BC Canada
Posts: 7,331
Smile
For future readers, especially in Mexico, but useful elsewhere too:
Contact one of the HU Communities where you are, and ship to someone in one of them, then it's addressed to them, and should be no issue. And you can make a friend, and repay them with a dinner out!
__________________
Grant Johnson
Seek, and ye shall find.
------------------------
Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 8 (0 Registered Users and/or Members and 8 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Advice request for Mexico trip davy rustler Central America and Mexico 10 19 Oct 2015 02:28
Accommodation in Rio de Janeiro needed! Any advice? Bea & Helle South America 5 8 Jun 2015 21:29
Advice needed for Imilchil-Cascades d'Ouzoud route CaBRita Morocco 8 4 Feb 2014 18:28
RTW trip - route planning advice needed electro Route Planning 3 26 Sep 2012 14:13
KLR650 Sprockets needed in Mexico David_in_TX Central America and Mexico 0 12 Jan 2012 18:33

 
 

Announcements

Thinking about traveling? Not sure about the whole thing? Watch the HU Achievable Dream Video Trailers and then get ALL the information you need to get inspired and learn how to travel anywhere in the world!

Have YOU ever wondered who has ridden around the world? We did too - and now here's the list of Circumnavigators!
Check it out now, and add your information if we didn't find you.

Next HU Eventscalendar

25 years of HU Events
Be sure to join us for this huge milestone!

ALL Dates subject to change.

2025 Confirmed Events:

Virginia: April 24-27
Queensland is back! May 2-5
Ecuador June 13-15
Germany Summer: May 29-June 1
CanWest: July 10-13
Switzerland: Date TBC
Romania: Date TBC
Austria: Sept. 11-14
California: September 18-21
France: September 19-21
Germany Autumn: Oct 30-Nov 2

Add yourself to the Updates List for each event!

Questions about an event? Ask here

See all event details

 
World's most listened to Adventure Motorbike Show!
Check the RAW segments; Grant, your HU host is on every month!
Episodes below to listen to while you, err, pretend to do something or other...

Adventurous Bikers – We've got all your Hygiene & Protection needs SORTED! Powdered Hair & Body Wash, Moisturising Cream Insect Repellent, and Moisturising Cream Sunscreen SPF50. ESSENTIAL | CONVENIENT | FUNCTIONAL.

2020 Edition of Chris Scott's Adventure Motorcycling Handbook.

2020 Edition of Chris Scott's Adventure Motorcycling Handbook.

"Ultimate global guide for red-blooded bikers planning overseas exploration. Covers choice & preparation of best bike, shipping overseas, baggage design, riding techniques, travel health, visas, documentation, safety and useful addresses." Recommended. (Grant)



Ripcord Rescue Travel Insurance.

Ripcord Rescue Travel Insurance™ combines into a single integrated program the best evacuation and rescue with the premier travel insurance coverages designed for adventurers.

Led by special operations veterans, Stanford Medicine affiliated physicians, paramedics and other travel experts, Ripcord is perfect for adventure seekers, climbers, skiers, sports enthusiasts, hunters, international travelers, humanitarian efforts, expeditions and more.

Ripcord travel protection is now available for ALL nationalities, and travel is covered on motorcycles of all sizes!


 

What others say about HU...

"This site is the BIBLE for international bike travelers." Greg, Australia

"Thank you! The web site, The travels, The insight, The inspiration, Everything, just thanks." Colin, UK

"My friend and I are planning a trip from Singapore to England... We found (the HU) site invaluable as an aid to planning and have based a lot of our purchases (bikes, riding gear, etc.) on what we have learned from this site." Phil, Australia

"I for one always had an adventurous spirit, but you and Susan lit the fire for my trip and I'll be forever grateful for what you two do to inspire others to just do it." Brent, USA

"Your website is a mecca of valuable information and the (video) series is informative, entertaining, and inspiring!" Jennifer, Canada

"Your worldwide organisation and events are the Go To places to for all serious touring and aspiring touring bikers." Trevor, South Africa

"This is the answer to all my questions." Haydn, Australia

"Keep going the excellent work you are doing for Horizons Unlimited - I love it!" Thomas, Germany

Lots more comments here!



Five books by Graham Field!

Diaries of a compulsive traveller
by Graham Field
Book, eBook, Audiobook

"A compelling, honest, inspiring and entertaining writing style with a built-in feel-good factor" Get them NOW from the authors' website and Amazon.com, Amazon.ca, Amazon.co.uk.



Back Road Map Books and Backroad GPS Maps for all of Canada - a must have!

Your ad could be here, on EVERY page of the HUBB, or the whole website, or as many as you like!

New to Horizons Unlimited?

New to motorcycle travelling? New to the HU site? Confused? Too many options? It's really very simple - just 4 easy steps!

Horizons Unlimited was founded in 1997 by Grant and Susan Johnson following their journey around the world on a BMW R80G/S.

Susan and Grant Johnson Read more about Grant & Susan's story

Membership - help keep us going!

Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events all over the world with the help of volunteers; we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.

You don't have to be a Member to come to an HU meeting, access the website, or ask questions on the HUBB. What you get for your membership contribution is our sincere gratitude, good karma and knowing that you're helping to keep the motorcycle travel dream alive. Contributing Members and Gold Members do get additional features on the HUBB. Here's a list of all the Member benefits on the HUBB.



All times are GMT +1. The time now is 03:44.

Contact Us - Horizons Unlimited Motorcycle Travellers Website - Archive - Privacy Statement - Top