Which ''Tapachula border " you used would be helpful to know .
Tapachula actually is not at the border . You crossed either at Cd Hidalgo ( to Ayutla ,GT) 30km to south or at the PanAm crossing at El Carmen ,near Cacahoatan ,15km to the east .
The Mexican paperwork may also be competed at the roadside customs terminal on Mex 200 at HUIXTLA.
The Guatemalan side offices arrangements are indeed a bit confusing , but that too is part of the adventure travel experience . Bring patience and a sense of humor , cross in daylight and don't crowd the sunset and you will be less stressed about any slow service .
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