ExPed customer service
Hi all-
My wife and I are traveling down through Central and South America, and depend on our Exped pads when camping. We experienced a problem with one of them, when the internal baffles started ripping and the mat took on a hot-dog shape, pretty useless after that.
An email to ExPed resulted in a rapid response - where do we send a replacement? There was no hesitation to send it to Panama City in Panama, and they even sent a second since both of our were from the same lot number.
We received them today, thanks ExPed! It will be great to be able to sleep comfy again, and to have a backup mat just in case...
With great customer service like this, I can only say "Consider buying an ExPed!"
Keith and Jalene
southonabike.com
Last edited by Keithbob; 24 Mar 2016 at 18:03.
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