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Photo by Andy Miller, UK, Taking a rest, Jokulsarlon, Iceland

I haven't been everywhere...
but it's on my list!


Photo by Andy Miller, UK,
Taking a rest,
Jokulsarlon, Iceland



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  #1  
Old 18 Aug 2007
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TomTom Rider 2 help!

I bought a ttr2 a month ago and over all i found it excellent. Maps of europe are excellent, easy to use, RAM mount is excellent, Cardo ear/mouth piece 10/10 even at 70mph. My only problem is the plastic cover over the lcd screen appears to have air trapped in it and as a result it expands in warm weather. I presumed that this was a fault with this particular unit. Tomtom support v. good. I sent it back to get it repaired. They replaced the lcd screen and cover but it still has the same problem. I contacted support again and they are exchanging the unit, which i am happy with.

My question/worry isne question: Is this problem on all TTR2's.
If anybody reading has a TTR2 could they press down in the centre of the screen and see if there is a spongy (flexible) feeling to it. If there is then this is the same with all units and it will not be worth exchanging the unit.
If it is the same on all units then it is a major problem as the hotter it gets then the harder it gets to enter the letters etc.

Any help appreciated.:confused1:
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Old 19 Aug 2007
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Join Date: Aug 2006
Location: London, England
Posts: 706
Hi there - I've not heard of this problem at all - but I have heard of TT sending back kit not repaired properly because they've mis-understood what the issue is...

Glad they're replacing the unit though.

m

Quote:
Originally Posted by gs1150 View Post
I bought a ttr2 a month ago and over all i found it excellent. Maps of europe are excellent, easy to use, RAM mount is excellent, Cardo ear/mouth piece 10/10 even at 70mph. My only problem is the plastic cover over the lcd screen appears to have air trapped in it and as a result it expands in warm weather. I presumed that this was a fault with this particular unit. Tomtom support v. good. I sent it back to get it repaired. They replaced the lcd screen and cover but it still has the same problem. I contacted support again and they are exchanging the unit, which i am happy with.

My question/worry isne question: Is this problem on all TTR2's.
If anybody reading has a TTR2 could they press down in the centre of the screen and see if there is a spongy (flexible) feeling to it. If there is then this is the same with all units and it will not be worth exchanging the unit.
If it is the same on all units then it is a major problem as the hotter it gets then the harder it gets to enter the letters etc.

Any help appreciated.:confused1:
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