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Originally Posted by trc_27
Just wanted to pass along some info that I received yesterday after discussing shipment of my motorcycle from Buenos Aires to YYZ. I was informed at the ACC booth in Montreal that this service was available but it appears that they've been having a lot of customs problems with the airport authorities so they can't offer the service anymore:
Thank you for your interest in shipping your motorcycle with Air Canada Cargo.
After further investigation we, unfortunately, will not be able to offer this promotion to or from South America due to customs regulations in South America. They will not accept personal effects shipments from unknown shippers. You would be required to work with a broker or freight forwarder out of Buenos Aires or Santiago.
Maybe we can assist you in the future to another destination.
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Hola
We have first-hand experience on this subject just from one week ago. There isn’t exactly as they are telling you.
Is not about Customs, the Airlines in Argentina usually doesn´t work directly with travellers (particular) in motorcycle cargo freights. Or even worst, Air Canada Cargo is managed around for a Logistic Handling Company who handled other airlines cargo too. They have to do it through a Forwarding Agent. This is what is required, not a Broker.
Also the problem is that Air Canada in Buenos Aires don´t manage the flat rate that they offer in Vancouver or Montreal and local charges will apply too (read the small letters on Air Canada flyer).
There isn’t a any problem to air fright a bike to Canada or anywhere from Buenos Aires but off course not at that promotional rate by now…
Saludos
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