Oh my... Terribly sorry to hear that
Thanks for the reply Martin.
The online form is not working for me either (TVIP number doesn't seem to match my passport number... although the writing on the form is incredibly hard to make out so I could be entering the wrong values).
I'm going to email the Arica Customs office and see what comes of it.
Unfortunately, border runs do not work for Aussies as we need to get visa's prior to arrival.
I will request another visa prior to my return in January to save some $$$.
Will keep you posted with how it pans out.
Appreciate your help!!
Xav
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