Quote:
Originally Posted by agrimaud82
Mike and Tomas from ride-chile.com are indeed very nice people, until you see unauthorized debit on your credit card after returning the bikes... That's what happened to me. They debited USD 1,400 from my credit card one month after I left Chile, with no prior notice. I was unable to get proper explanation, invoice or anything from them after this...
Be very careful if you rent anything from these guys.
Antoine
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But on the other hand, they are IMO very honest and reliable people.
As a lot of people here have probably already used them, and they have a good reputation, making slanderous allegations in a public forum is not wise.
You say you could not get a proper explanation.
What explanation did you receive ?
Did you take it up with your CC company? As they carry the most weight in in these circumstances.
The only reason they would have to do anything like take extra funds is if the bike was damaged in any way (as per hire agreement).
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