I have never shipped into Kenya but have cleared my bike myself into several ports and it is usually possible and can take between a few minutes and all day.
If anyone who is not in uniform or has an official looking badge offers to help they will probably be a tout of some sort and will expect payment for their services, if you do not want their help politely but firmly tell then no thank you and say that you will not be paying them if they insist.
If you do want their services get them to agree a price first and agree what they will be doing for this price, they will possibly say something like "what you think is right", ask Chris how much is right and tell them that. However much you give them they might seem unhappy with it and ask for more but stick to the agreed amount unless you think a little extra has been earned.
Good luck.
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