Touratech hates travelers who travel! But why?
My letter to Touratech!
Hello Dominique and Herbert,
Touratech must hate travelers so much that they make it impossible to order stuff while they are on the road.
Ordering in Holland is nuts. I the past I ordered at the website in Germany and my order went as an email to a Dutch BMW dealer in Holland. Then someone, was ordering again in Germany, with a lot of mistakes. Of course they don't fix their mistakes and don't ship out of Holland!!!!!!!! For this stupid services I need to pay 4% more then the prices in Germany?????????????????. I drove at my Honda Africa Twin to this BMW dealer. All sales persons jumped at me and telling me that I drove an old bike, and need to buy their BMW. They explained me that they give extra services. I asked if I could test a new seat for my HONDA AFRICA TWIN, no I could only buy and not give back, so definitely not testing it. This is maximum irritating.
I can order in Germany, but not deliver out of Germany.
Ordering in French is hell because I don't speak French very wel. I can not pay with my Dutch credit card. The only other way of paying is with an French check, its 2014 and they still work with this insecure way of payment. And of course I don't have French checks. !!!! But this is the only way to get stuff delivered in France!!!!
I'm dutch, and traveling in France.
Touratech is really hating me!
For this reason avoid Touratech as much as possible. And If I buy something, I always remove their name of the product.
So what will happen now?? I don't now. I start to look for other stuff at other sites, I give up completely.
If a traveler is on the road and needs parts, forget Touratech, They hate You.
And now I hate You!
Bye,
Guus
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