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Touratech sucks!!!! Touratech sucks!!!!
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Photo by Hendi Kaf, in Cambodia

I haven't been everywhere...
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Photo by Hendi Kaf,
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  #31  
Old 24 Dec 2011
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Well Touratech provided world overlanders, Simon & Lisa Thomas (listed Travellers on this board), an outstandingly generous lifeline when Simon suffered an awful experience earlier in the year. Some of you might already be aware of what happened. If not, then you can pick-up the gist of the story from post #1072 of the 2 Ride the World thread over on ADVrider.

My views and opinion of Touratech was hugely enhanced after learning about this. I would buy from them.


.
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Last edited by Keith1954; 24 Dec 2011 at 13:54.
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  #32  
Old 24 Dec 2011
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Wow, that's pretty impressive response from TT (Germany)
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  #33  
Old 24 Dec 2011
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It has all been said before. It will all be said again.

My bet? The problems you are dealing with is with TT UK not TT world wide.

Try out Metal mule UK based and look good to me. They are in the "support our sponsors" as well Motorcycle Luggage Systems, Motorcycle Pannies and Bags | Metal Mule



For me I have some tt boxes got them used and they look it but work well.
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  #34  
Old 24 Dec 2011
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Touratech stuff is ok, expensive but good quality ime.
10k on TT stuff is a bit wacko imo!
I got less than 6k invested in my entire travel kit, including the bike! If you're on a budget you got to go with the KLR and Happy Trails gear, best bang for the buck imho!
TT Thailand put on a nicely catered shindig for Simon and Lisa last year outside of Bangkok.
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  #35  
Old 24 Dec 2011
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Quote:
Originally Posted by Tigers_Are_Cool View Post
I miss the days of good customer service. I have cancelled every item off my order to Touratech and will be taking that 10K to companies that appreciate their customers. You can expect my side bags to have one message - Touratechsucks.com.
Hello Tiger

As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.

cheerios
C
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  #36  
Old 25 Dec 2011
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Your choice, always
Hi everybody

my thoughts ....

it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?

TT Headquarter in Niedereschach employs about 250 people, they all want money for their work, like you do
This is not Asia, labour and taxes in Germany are enormous (somebody has to finance the EU )

So what is this all about ....

Thomas
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  #37  
Old 25 Dec 2011
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Hi,

Quote:
Originally Posted by Tom-Traveller View Post
it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?
Thats right. TT is expensive but simply works great. They sponsored me some nice things for southamerica after I published my africa trip.

Thanks a lot to touratech, Tobi
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  #38  
Old 25 Dec 2011
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Originally Posted by chris View Post
Hello Tiger

As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.

cheerios
C
I agree - If you've got a problem with a supplier, especially one who contributes to this forum and it's events, you should exhaust all avenues of complaint with them before publicly rubbishing them on an open forum. If that fails then at least post the full details of your complaint to give it some credibility.
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  #39  
Old 26 Dec 2011
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Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.

If they then provide poor service or products it should not prevent them from getting a slating on here.

When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.

Don`t ever let the tail wag the dog.

Steve
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  #40  
Old 26 Dec 2011
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Originally Posted by steveindenmark View Post
Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.

If they then provide poor service or products it should not prevent them from getting a slating on here.

When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.

Don`t ever let the tail wag the dog.

Steve
Wrong !

Ask your yourself, How many RTW are out there and are full equipped by TT .... 100, 200, 300 .... I think less! They spend theier money on travelling ....

Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could ....

But most of us don`t have the skills and/or the workshop to built all these
farkles
Most of their stuff is good and don`t underestimate the costs of developing the gadges

for example, the big tank for a R 1150 GS costs about Euro 100 000.- to develope ... what do you think how many tanks they have to sell ....


As I said before, it`s your choice .... always

Thomas

and btw, we still don`t know what exactly happended ...
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  #41  
Old 26 Dec 2011
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I think my TT GPS-holder is a piece of art. It would have cost me a lot of time and money to make one myself. (I made a holder for my previous GPS).
The Control-lamp kit is also nice.

If you don't like it go somewhere else.

BTW: in 1987 Honda wanted 110€ for a sticker for my XL600R
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  #42  
Old 26 Dec 2011
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The only bit of TT kit I've ever bought was a mount for my GPS. The design and quality is excellent. It was very expensive though and sadly now redundant as it was for an old model GPS which is now long since superceded.
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  #43  
Old 26 Dec 2011
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Quote:
Originally Posted by mustaphapint View Post
The only bit of TT kit I've ever bought was a mount for my GPS. The design and quality is excellent. It was very expensive though and sadly now redundant as it was for an old model GPS which is now long since superceded.
Ditto.... I bought the cradle for my 2610. Cost nearly £100.

However, the plastic mount that came with it would of done the job just as well.

I just wanted to look more 'Travel Bling' back in the early days. I like to think I know better now...
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  #44  
Old 26 Dec 2011
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Tigers_Are_Cool:
PLEASE TELL US WHAT YOUR GRIPE WITH TT IS, or this thread should be closed.
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  #45  
Old 26 Dec 2011
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Hi,

Quote:
Originally Posted by Tom-Traveller View Post
Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could ....
Well we also neet them...otherwise we would not get used bikes in realy good condition for chepa money for our trips

LG, Tobi
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