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Touratech sucks!!!! Touratech sucks!!!!
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Photo by Lois Pryce, schoolkids in Algeria

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  #1  
Old 22 Dec 2011
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Angry Touratech sucks!!!!
I miss the days of good customer service. I have cancelled every item off my order to Touratech and will be taking that 10K to companies that appreciate their customers. You can expect my side bags to have one message - Touratechsucks.com.
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  #2  
Old 22 Dec 2011
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You won't get much argument here. Overpriced and underserviced IMHO. Lets face it though, the Ewan and Charlie market is all they need to keep going so they won't really be worried.

My advice would be don't get angry, move on, use HUBB and the rest of the net to find the stuff developed by the real riders that is cheaper and better or just happens to fit. If you enjoy it, get even more pleasure from making your own. Do without the laser etched thing for turning a pannier lid into a combined heliograph and BBQ, spend the cash on petrol to go somewhere and share a burger with a local or fellow traveler.


Anyway, shouldn't say too much they are after all a competitor to my own site Poorer Trek - threewheelbonnienonbike

Andy
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  #3  
Old 22 Dec 2011
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Becareful what you say guys, look at the advertising logo at the top right hand side of the page!!
You will be until you or
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  #4  
Old 22 Dec 2011
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Quote:
Originally Posted by Threewheelbonnie View Post
You won't get much argument here. Overpriced and underserviced
+1 What he said.

Nothing illegal about an opinion, and if it's justified and substantiated with evidence then keep posting... In the meantime take your business elsewhere and be the happier and richer for it.
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  #5  
Old 22 Dec 2011
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10k? I didn't realise they sold houses!
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  #6  
Old 22 Dec 2011
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Originally Posted by henryuk View Post
10k? I didn't realise they sold houses!
Have you looked a the price of TT stuff recently. You can't get a SatNav from them without forking out 1k!! Then there are the panniers, the barkbusters, the spare this and that and then you've come to a grand total of 235k plus VAT!!!

They aren't selling houses they're selling dreams, and it's hard to put a price on a dream!
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  #7  
Old 22 Dec 2011
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If anyone is interested I can sell them a bike, with panniers, barkbusters, spare this and that and a map of THE WHOLE WORLD for 2 grand. That leaves 8 k for petrol, , food and women
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  #8  
Old 24 Dec 2011
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Is Tigers_Are_Cool really Austin Vince on the publicity wagon again? We will soon know if 'Tigers' next thread is 'All tents and riding gear sucks' and Ponchos and overalls are the way to go.

To mika, who remarked about this post going to the 'bar' I once again say, look who is paying for an advert at the Top right hand side of the page, 'Don't allow the hand who feeds you get bitten'
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  #9  
Old 24 Dec 2011
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Originally Posted by palace15 View Post

To mika, who remarked about this post going to the 'bar' I once again say, look who is paying for an advert at the Top right hand side of the page, 'Don't allow the hand who feeds you get bitten'
Well it's still a form of rather clumsy censorship. This thread is pretty well balanced, not one sided. Hopefully Touratech would accept that.

Grey Beard
Last edited by Grey Beard; 26 Dec 2011 at 17:37.
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  #10  
Old 24 Dec 2011
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Well Touratech provided world overlanders, Simon & Lisa Thomas (listed Travellers on this board), an outstandingly generous lifeline when Simon suffered an awful experience earlier in the year. Some of you might already be aware of what happened. If not, then you can pick-up the gist of the story from post #1072 of the 2 Ride the World thread over on ADVrider.

My views and opinion of Touratech was hugely enhanced after learning about this. I would buy from them.


.
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  #11  
Old 24 Dec 2011
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Wow, that's pretty impressive response from TT (Germany)
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  #12  
Old 24 Dec 2011
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It has all been said before. It will all be said again.

My bet? The problems you are dealing with is with TT UK not TT world wide.

Try out Metal mule UK based and look good to me. They are in the "support our sponsors" as well Motorcycle Luggage Systems, Motorcycle Pannies and Bags | Metal Mule



For me I have some tt boxes got them used and they look it but work well.
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  #13  
Old 24 Dec 2011
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Touratech stuff is ok, expensive but good quality ime.
10k on TT stuff is a bit wacko imo!
I got less than 6k invested in my entire travel kit, including the bike! If you're on a budget you got to go with the KLR and Happy Trails gear, best bang for the buck imho!
TT Thailand put on a nicely catered shindig for Simon and Lisa last year outside of Bangkok.
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  #14  
Old 24 Dec 2011
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Quote:
Originally Posted by Tigers_Are_Cool View Post
I miss the days of good customer service. I have cancelled every item off my order to Touratech and will be taking that 10K to companies that appreciate their customers. You can expect my side bags to have one message - Touratechsucks.com.
Hello Tiger

As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.

cheerios
C
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  #15  
Old 25 Dec 2011
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Your choice, always
Hi everybody

my thoughts ....

it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?

TT Headquarter in Niedereschach employs about 250 people, they all want money for their work, like you do
This is not Asia, labour and taxes in Germany are enormous (somebody has to finance the EU )

So what is this all about ....

Thomas
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