Kudu Expeditions 2013 review WARNING
Hi to anyone considering trip with Kudu Expeditions,
I'd like to post a review of the current Kudu Expeditions operation. I was on the 2013 Trans Africa (London to Cape Town, cancelled in Point Noire, Congo).
I cannot recommend this company to anyone. Poorly organised and just as poorly executed. The website implies that they have experience in Africa and it did not take long to realise that was clearly not the case. Often the customers were left to organise things that Kudu had been paid to do. The current Kudu has never run this tour, a fact that was not mentioned when taking customers money....
The owner lied about customer numbers (only two, not four, or six), lied about experience in Africa on his website, lied on the website saying that the guides had experience with every mile we would travel.
Basically the trip was a race between major African cities and then trying to organise the next visa. We really did nothing touristy. Honestly, Africa for two and a half months and barely saw any wildlife. We never really left the beaten track, hardly camped and certainly did not experience the trip advertised on the Kudu website. It was probably 95% sealed roads and a lot of sitting around in capital cities.
Nothing was done by Kudu to ensure customers had a good experience. A four month trip through Africa should have been a trip of a lifetime but I really just feel shortchanged by an unscrupulous operator.
The trip was cancelled halfway through due to the incompetence of Kudu not organising visas for Angola and apparently there are 'no refunds available' though I am pursuing other options.
The only way operators like this can be drummed out of the industry is if customers stop using them. Kudu offers dreams, takes your money, barely tries to deliver, fails to compete the trip and then lies about refunds.
I hope this post is not removed as potential customers need to be warned what they are getting themselves into with Kudu.
|