Hey,

Just thought I would warn you all that "Get Routed" shipping from Melbourne Australia is one shonky shipping company, it all seems good even the quote was ok up until you pay your deposit, then suddenly the price changes and so does the guy who operates this company "Get Routed" is basically how you are treated, there were around 30 bikes on our shipment to Portland and I bet that probably none of them were happy about the way the whole thing was handled, lots of guys missed out on the BMW rally because their bikes had not arrived, we all had to wait at least a week past the due date because I surmise that David Milligan did not want to pay any storage costs because he was probably liable for them so he timed it too tight and stuffed all of us up, but the main thing about this guy is his complete arrogance, I think he is actually suffering from small man syndrome.

Use this company at your peril!

I have heard nothing but bad things about the guy from people that have used him...one read of his website should be warning enough.

I don't really have any interest in shipping to or from Australia, but for some reason this thread caught my eye. What a hilarious website! Anyone tempted to hire this company should have a look at GetRouted : Bike shipping and Tour Operator and decide whether they're suited. If so, more power to you.

Mark

My exerpience with Get Routed is the following:

1. Slow and often not responsive
2. He is doing You the favour, even if you're paying
3. Hidden charges and incorrect quotes that increase
4. When cargo was delayed by shipper, he was absolutely no help
5. He didn't know what a CDP was back in 2007-2008

In conclusion go directly to Clasquin or another shipper and bypass the middle man, this will save time and money.

__________________
TurboCharger + Francois (our BMW R1200gs) '07
www.riding2up.net, blog.riding2up.net

Thanks for the warning. I will be getting my bike shipped in the next 2 or 3 months and was starting to look around for quotes. This guys website is quite astounding . Think I will look elsewhere

Turbocharger - Do you have any details on Casquin and your experience with them.

Thanks
Trev

Good grief! I find it hard to believe that he's serious about running a business from his website. What a self-conceited pr!!k. Can't say I have any plans to go back to NZ, if I ever do I won't be using Get Routed to move my bike.

Hi Trev, (this is a bit off topic but still in the vein of the thread, for more info PM me)

I can't whole-heartedly recommend Clasquin as I found them a little difficult to deal with and they didn't comprehend what I told them first time which made for a frustrating experience.

Basically they organised Door to port logistics of my BMW from my home in Sydney to KL airport. All the way there were problems.

Firstly they sent two trucks, both too small to take the bike and finally the third had a crane to lift the bike onto the truck, this wasted half a day.

Secondly the bike didn't leave on the designated flight. This wasn't their fault due to strikes in Thailand at the time causing cancellations. BUT when i requested they change the itineary to fly the bike directly to KL and not via Bangkok this caused paperwork issues. After 3 days of insisting they re-do the paperwork and send to KL they did but it was time consuming and costly organising from Malaysia as I had already left the country.

Thirdly, there were very expensive port fees in KL when the bike arrived, all in all the total shipping cost was somewhere around AUD $2500. This was well over the original quote I had of about AUD $1800.

So I was obviously not happy about the whole thing. However, the bike was in excellent condition. And the KL agent was helpful, although very difficult to find.

If you do end up going with Clasquin make sure you ask for all hidden prices including destination port, customs, holding and any taxes. NB you will also need insurance and if the agent needs to arrange this then it will be more expensive.

Hope this helps

__________________
TurboCharger + Francois (our BMW R1200gs) '07
www.riding2up.net, blog.riding2up.net

omfg! what a stroker!

__________________
www.outforaspin.blogspot.com

I don't know what happened to Crappybiker to cause his dissatisfaction with Get Routed but like many Australian & Kiwi riders I have used this dedicated bike shipping agency and was impressed with a highly personalised service.
Shipping goods across international borders is always an adventure - thats how the insurers classify it and dates & costs can vary in the course of the voyage. If you don't appreciate this you haven't travelled much and it is always wise to read the contract that you sign.

Ha,ha Mr "Warwick Biggs" your attitude sounds very familar to someone else...wonder who that could be?...yeah I didn't read the contract and I haven't travelled much. Im also glad you were impressed by the "highly personalised service" because if you had bother to read and listen....most people are not!...but then again they are probably just stupid annoying customers who like me can't read and never travel!...sure your didn't help with the website?....people with that kind of attitude in the end generally hang themselves!...Im just helping a little

I used Get routed last year to ship my bike to CHC NZ.
I'm going again this year and guess what I'm renting.
Never again will Dave Milligan see a dollar of mine.
When I got to the depot to pick up my bike the sticker from the motor registry was not with my bike.
I tried to call Dave in Australia I got message bank.
Finally the bloke who did the road worth certificate got hold of Get Routed.
I then had to go back to the registry to collect a copy sticker.
They had no record of the paper work.
More calls to australia and we worked out that they had given the wrong rego number.
I went back ad gave them the incorrect rego number.
they gave me a new sticker.
I rode the whole trip with the wrong number on the temp sticker.
Glad I did not have an accident.

At the end of the trip I cleaned the bike and returned my bike to the depot.
Spoke to get routed about the re import form VIA not being at the depot.
He claimed that I should not have put his name as the agent and should have put my name on the permit. (He was the agent)
Anyway I had to contact the department and got them to send a copy to my home by express post.
I forwarded this to Dave Mulligan and he had it in his hand before supposedly flying to NZ to pack the bikes for the return journey.

THE LOADING DATE WAS TO BE 14th JANUARY.

Every week there was a new excuse-- containers missed ships others did not have paper work on and on the excuses went-- it was never Daves fault
He takes no responsibility and always finds someone else to blame.

I planned for the bike to be home to sell it before it was due for registration and insurance, in Feb. Well it was not back by the Mid of Feb My new bike arrived I had no bike to sell or trade-in Rego and insurance became due.

So I now had one bike in NZ, had to pay for the new one register 2 and Insure 2
this just after an Overseas holiday this was great for my cash flow... Dip into the mortgage.

My bike finally arrived in March. Tried to sell the bike, new model was available and many were being sold to upgrade prices had dropped by $1000-$1500 on bikepoint.com


I was lucky another bloke in our group Stephen finally got his bike back after mine without the panniers not sure if he ever got them he had flown up from Melbourne.
His wets and jacket were in the missing panniers he had to buy new gear to ride home.

Never again.

I bumped into Dave at the expo tent at Phillip Island at the supers, had a chat, guess what he said?? None of it was his fault and that I should get over it.

You decide if its worth it.
I have heard of many others in the same situation some much worse.


Russell

Dear Dave, (or Warwick)

After you emailed all of the "Gang" or customers (as we like to call ourselves) on the same shipment as me and singing your own praises...it looks like no one has agreed with you??....next time you could include me in the email?...and yes I am the one with the F800GS and no I am not hiding behind any fake name?.. Im just a bit of a Crappybiker!...you can always PM me??

Try learning something from this...try not to be so arrogant and at least act a bit more professionally, as I mentioned to you when you give a quote stick to it and don't try and feed me some bullshit about fuel oil prices going up and its out of your control!...you had three months to do this, funny that it was straight after my non-refundable deposit was paid that it suddenly went up! and just so you are crystal clear..I was never that bothered by the money or the extra week I had to spent in Portland waiting for my bike... it was your attitude and smart arse comments that I should read my contract and I was the idiot!...your website speaks volumes about your attitude!

GetRouted : Bike shipping and Tour Operator

Have a great day!

Damon

What kills a skunk is the publicity it gives itself. ~Abraham Lincoln

Quite simply this is very unprofessional.

For a company that has only a very limited market, killing repeat business is a sure way to a quick grave.

As with my dealing with Dave, I ended up doing all the work. He did essentially nothing to help and therefore adds no value and hence is not providing a service.

With enough evidence and first hand accounts it may be possible to mount a case and have the industry ombudsman investigate.

__________________
TurboCharger + Francois (our BMW R1200gs) '07
www.riding2up.net, blog.riding2up.net

Who is Dave Milligan?

As there is no mention of the trading name or ABN on their website I started doing a little investigation of my own.

A quick search on ABNLookup - Welcome to ABN Lookup yelded the following result.

98 055 447 869
Active
Entity Name
D.E MILLIGAN & M.A WOLFENDEN
3040 VIC
ABN: 98 055 447 869
View ABN history
Last modified: 26 Jun 2002
ABN status: Active from 01 Jul 2000
Entity name: D.E MILLIGAN & M.A WOLFENDEN
Entity type: Family Partnership
GST registration status: Not currently registered for GST
Main business location
State: VIC
Postcode: 3040
Trading name(s): SUPERBIKE & GP WORLD TOURS
Other registrations
Deductible Gift Recipient: Not entitled to receive tax deductible gifts


Also, an ASIC (Australian Securities and Investments Commision) search on http://www.abnsearch.com.au retrieved old data that is no reflected by ABNLookup and shows ARBN that doesn't seem to exist.

ABN 98055447869 Search Result
DUNS®759899987
NameGET ROUTED
AddressU 1 9 LLOYD ST, STRATHMORE VIC 3041, AU
Telephone03 93510612
Fax03 93510612
ABN98055447869


A following search for the name 'GET ROUTED' returned three supposedly registered (or known) names as they don't appear in the ABNLookup search:

Legal/Trading Name Type ACN ABN ARBN State Docs
GET ROUTEDBusiness Name B1653578ZVIC
GET ROUTEDBusiness Name BN98444250NSW
GET ROUTED AUSTRALIA PTY LTDProprietary Company147209283


All of this should highlight that a (any) company that doesn't openly display their legally registered trading name and ABN in all communicaitons and on their website should be avoided and treated with the utmost caution.

__________________
TurboCharger + Francois (our BMW R1200gs) '07
www.riding2up.net, blog.riding2up.net

Anyone have a price to ship from Brisbane Australia to UK or Holland, Air or sea. We have two bikes it may be worth finding some others and putting together our own container. Locky.

__________________
Happyness is not around the corner, happyness is the corner.