to link or not to link?
I'm actually trying to cover both bases - I have emailed them to say that I will be posting what has happened but not naming them; I'm sure they'll understand that there is always that possibility. I didn't specify the HUBB but I think they'll work that out.
As to whether they'd care or not I can't say, they don't seem to care too much about customer satisfaction so far!
I don't know if I'm making a mountain out of a molehill; I've never shipped anything before and don't know if what I've experienced is considered acceptable.
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