I sure would like to know who the shippers are, and the identity of the agents on both sides of the pond. I ask because I'll be looking to ship my bike back from New York [Port Newark] to Southampton, UK, at the end of May this year.

dougxr - Was the originallyintended port of entry Galveston (south of Houston)?

Do you have a problem disclosing the parties involved? I for one would like to avoid them, if at all possible - BUT I've got the feeling that I have it in mind to re-use* the same shippers as you're complaining about here.

If we're talking the same company doug, then if you want me to, I would be more than happy to raise your particular issue and concerns - at least with the UK-based agent. This would fall in line with the sort of commercial repercussion that Martyn is alluding to.

And - now thinking it through at bit more from your point-of-view doug - I guess, at this late stage, you don't really want to p#ss the shippers off in the wrong way, perhaps by naming and shaming them here, or anywhere else for the time being. After all, I'm sure that you do indeed want to see your bike again one day, if at all possible!

*I used their services in June last year for my bike's outbound passage to North America, which I must say all went very well.

[Send me a PM if you want doug]

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