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Photo by Hendi Kaf, in Cambodia

I haven't been everywhere...
but it's on my list!


Photo by Hendi Kaf,
in Cambodia



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  #1  
Old 18 May 2008
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problems logging in from internet cafes

Often when I use internet cafes I can't log in. Why does this happen and can something be done?
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South East Asia, USA, Central and South America and Scandinavia.
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  #2  
Old 18 May 2008
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I think you need a cookie or something...

Tick the "remember me" box...or something...

Had that problem myself, but I'm no expert
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  #3  
Old 18 May 2008
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Can't login or STAY logged in

Sorry to hear you're having trouble, I know it can be very frustrating when it doesn't do what it should!

The only known reasons for not being able to log into the HUBB are as follows:
1. Cookies are blocked on the browser
Solution: Allow horizonsunlimited.com
Solution: Tick the "remember me" box - 99% of the time that solves it. If on a shared computer, be sure to LOG OUT when done.

2. Password AND user name is CaSe-SenSiTiVe!

3. Cookie blocker of some sort, usually in an Antivirus package.
Solution: Allow horizonsunlimited.com

If ticking the remember me box doesn't work, try going here, "A place to test things out" Forum:
A place to test things out - vBulletin Community Forum
- and login as testvbtest, password same as user name, testvbtest and try to create a post. This is the same vBulletin forum software as we use, and is the vBulletin vendors forum - so it gives us a good comparison for testing purposes.

If you CAN login there, and not on the HUBB - Let me know!!

If you CAN'T login there either, complain to the internet cafe.

Hope that helps!

Grant
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  #4  
Old 18 May 2008
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Join Date: Aug 2006
Location: London, England
Posts: 706
Quote:
Originally Posted by peter-denmark View Post
Often when I use internet cafes I can't log in. Why does this happen and can something be done?
Hey Peter - I get this too on occasion - I've not spent any time de-bugging it so not entirely sure why it happens but a quick fix I've discovered is that if you login on the front page and then it looks like you've not logged in - click into a forum and lo-and-behold... you're logged in. Slightly odd but I get the same behavior on the test forum too.

m
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  #5  
Old 18 May 2008
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Join Date: Sep 2006
Location: Denmark - Copenhagen
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Often it is not possible to change the settings in an internet cafe, so if this is the issue then maybe we should have an option to log into the hubb without cookies.

That is very interesting Matt, I will look out for that next time.

thanks for your help guys!
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  #6  
Old 1 Aug 2008
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Join Date: Sep 2006
Location: Denmark - Copenhagen
Posts: 305
Hi again

This became a major issue for me a couple of weeks ago.

I hit a moose in Finland and I couldent log into the board from anywhere. The hospitals computer wouldent let me change the settings and everything was in finish anyways. The local library had the same issue.

I was really sad that it was such a hassel, because I really needed to use the HUBB then...
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  #7  
Old 24 Aug 2008
Grant Johnson's Avatar
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Join Date: Dec 1997
Location: BC Canada
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Angry

WWW. See if the address you are at includes the WWW in the url.

In other words, it should be:

Code:
 http://WWW.horizonsunlimited.com/ etc
not just:

Code:
 http://horizonsunlimited.com/ etc
It shouldn't matter, but it does. We are working on solving it, but it's complex. In the meantime, just be sure you have the WWW in the url, both when logging in and when posting - in other words, always!
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