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Post By limerick2mongolia2013
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Post By docsherlock
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29 Aug 2013
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We had a similar problem with Real Russia, they incorrectly issued us 3 LOI for Russia and when we applied separately (because we are irish they wouldnt do the applications for us) we were told that the LOI was incorrect - We paid for a service that was not done correctly and it cost us a Russian visa, couldn't use a Mongolian visa and missed a flight home...
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The Nomadic 90s
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29 Aug 2013
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May not be a good idea to use a company where the terms state "We do not accept any responsibility for any consequences of any errors made by us when processing your visa or visa support documents."
i.e. No matter how we screw up, it ain't our problem.
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29 Aug 2013
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Quote:
Originally Posted by limerick2mongolia2013
We had a similar problem with Real Russia, they incorrectly issued us 3 LOI for Russia and when we applied separately (because we are irish they wouldnt do the applications for us) we were told that the LOI was incorrect - We paid for a service that was not done correctly and it cost us a Russian visa, couldn't use a Mongolian visa and missed a flight home...
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So I'm not the only one. Over on a different website where I posted the same story, a few people pontificated forth how wonderful RR are. Clearly not always.
Please be aware of their arrogant, incompetent underbelly.
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29 Aug 2013
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So you had a problem with them the year before and then chanced them again?
Caveat emptor, you numpty.
Suggest Colebatch's recc for your next trip.
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29 Aug 2013
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Quote:
Originally Posted by docsherlock
So you had a problem with them the year before and then chanced them again?
Caveat emptor, you numpty.
Suggest Colebatch's recc for your next trip.
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It won't come as a complete surprise that I won't use RR again. Following the 2012 Mongolia visa situation l shouldn't have given them the benefit of the doubt that it was a one off. They did give me a refund on that occasion.
Post 46 in the ride report link below gives a description. RR didn't spot that the visa was unsigned.
RR have in my experience developed a proven track record.
I won't need Walter's agency any time soon as trips in the near future will be to other parts of the world where, coincidentally, visas aren't required.
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11 Sep 2013
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Starting to Apply for our Visas
Our trip to Russia,Mongolia and China next May,June and July, we will not be using Real Russia after reading this
Dave
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